Article - CS46540
Windchill Workgroup Manager installation fails with error in installation log: java.lang.Exception: Failed to create directory: C:\Program Files (x86)\PTC\wgm
Modified: 15-Sep-2020
Applies To
- Windchill PDMLink 9.1 to 10.2
- Creo Illustrate 1.0 to 4.2
Description
- Windchill Workgroup Manager installation fails with an error like the following in the installation log:
java.lang.Exception: Failed to create directory: C:\Program Files (x86)\PTC\wgm
or
java.lang.Exception: Failed to create directory: C:\Program Files\PTC\wgm
or
java.lang.Exception: Failed to create directory: C:\Program Files\PTC\wgm
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