Article - CS429045

Intermittently, it is extremely slow to download files from Creo Workspace in Windchill PDMLink 12.1

Modified: 23-Oct-2024   


Applies To

  • Windchill PDMLink 12.1.2.0 to 12.1.2.7

Description

  • Intermittently, it is extremely slow to download files from Creo Workspace
    • E.g. an assembly with 1000 content files, specific small one may take more than 1 hour to download.
  • Windchill File Vault has big data, e.g. over 10 TB
  • The download thread in Method Server is hang up at
    at [email protected]/sun.nio.fs.UnixNativeDispatcher.stat0(Native Method)
    at [email protected]/sun.nio.fs.UnixNativeDispatcher.stat(UnixNativeDispatcher.java:301)
    at [email protected]/sun.nio.fs.UnixFileAttributes.get(UnixFileAttributes.java:70)
    at [email protected]/sun.nio.fs.UnixFileAttributeViews$Basic.readAttributes(UnixFileAttributeViews.java:52)
    at [email protected]/sun.nio.fs.UnixFileSystemProvider.readAttributes(UnixFileSystemProvider.java:149)
    at [email protected]/sun.nio.fs.LinuxFileSystemProvider.readAttributes(LinuxFileSystemProvider.java:99)
    at [email protected]/java.nio.file.Files.readAttributes(Files.java:1764)
    at app//wt.objectstorage.fv.FvContentFile.loadAttributes(FvContentFile.java:111)
    at app//wt.objectstorage.fv.FvContentFile.length(FvContentFile.java:87)
    at app//wt.fv.master.StandardMasterService.doDirectDownload(StandardMasterService.java:3358)
    at jdk.internal.reflect.GeneratedMethodAccessor4025.invoke(Unknown Source)
    at [email protected]/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
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