Article - CS379864

"Internal Error" shows during import of multiple CATIA products into Workspace in Windchill Workgroup Manager

Modified: 11-Nov-2022   


Applies To

  • Windchill PDMLink 12.0 to 12.1
  • Windchill Workgroup Manager
  • CATIA V5

Description

  • Import Catia products in workspace failed with "Internal Error" when total number of Catia products exceed a value, which can vary time to time
  • "Internal Error" occurs when user tries to import multiple Catia products in Windchill Workgroup Manager and the option import.to.workspace.structure.only in wgmclient.ini file is set to Yes for CATIA V5
  • CAITA crashes during Import to workspace action on certain structures of CATIA V5 products, if preference import.to.workspace.structure.only set to Yes and the structure of the Top Product contains a block where the subproduct is wrapped using component nodes.
  • Performing Import to Workspace and select both products (xxx.CATProduct and yyy.CATProduct) with All Dependencies then click on Next caused CATIA V5 to crash and Error message was shown in Workgroup Manager :
    • Import failed: xxx.CATProduct, yyy.CATProduct. Internal error. <See the Event Management console for details.>
    • Example:
      • Top Product (xxx.CATProduct)
          - Component Node 1
             |- Sub Product (yyy.CATProduct)
                 |- Component Node 2 
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