Article - CS353816
Error "Browser service is unavailable. Verify the integrity of your installation and try again" when registering server in Windchill Workgroup Manager or Creo Parametric
Modified: 15-Jun-2026
Applies To
- Creo Elements/Direct Modeling 20.6.1.0
- Windchill PDMLink 11.0 to 13.1
- Creo Parametric 4.0 to 12.4
- Windchill Workgroup Manager (WWGM)
Description
- Error reported when using Windchill Workgroup Manager > Tools > Server Management to register a Windchill PDMLink server
- Cannot connect Workgroup Manager to server
- Unable to register server in Windchill Workgroup Manager with error:
- Browser service is unavailable. Verify the integrity of your installation and try again
- Invalid server location. Please change the Location field and try again
- Embedded browser does not work within WWGM
- Unable to register Windchill PDMLink server after installing Workgroup Manager and Creo Parametric
- Unable to register Windchill server in Windchill Workgroup Manager as Server Management dialog goes into Not Responding mode after entering Windchill URL and clicking Done button
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