Article - CS344781

Failed to upload CAD Document with error: "Failed to get URL info for content files to upload them to server. Error details: Error occurred while executing http request" in Windchill PLM

Modified: 24-Feb-2025   


Applies To

  • Windchill PDMLink 12.0 to 13.1

Description

  • Unable to upload or check-in CAD Documents to Windchill
  • MS log reports
2021-05-10 09:30:28,218 ERROR [ajp-nio-127.0.0.1-8010-exec-5] wt.fv.uploadtocache - 
(wt.fv.fvResource/UPLOAD_FAILED_ERROR_MESSAGE_2) wt.objectstorage.exception.ContentFileCanNotBeStoredException: ATTENTION: An error occurred while uploading the file. Please contact your administrator.
at wt.fv.uploadtocache.UploadToCacheHelper.throwUploadFailedError(UploadToCacheHelper.java:1032)
at wt.fv.uploadtocache.UploadToCacheHelper.throwUploadFailedError(UploadToCacheHelper.java:1014)

2021-05-10 09:30:28,220 ERROR [ajp-nio-127.0.0.1-8010-exec-5] com.ptc.windchill.enterprise.servlets.GetCacheDescriptorServlet - Could not get cache descriptor from the UploadToCache Service.
(wt.fv.fvResource/UPLOAD_FAILED_ERROR_MESSAGE_2) wt.objectstorage.exception.ContentFileCanNotBeStoredException: ATTENTION: An error occurred while uploading the file. Please contact your administrator.
at wt.fv.uploadtocache.UploadToCacheHelper.throwUploadFailedError(UploadToCacheHelper.java:1032)
at wt.fv.uploadtocache.UploadToCacheHelper.throwUploadFailedError(UploadToCacheHelper.java:1014)
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