Article - CS342020
PSI fails with "java.sql.SQLRecoverableException: IO Error" in Windchill PDMLink
Modified: 01-Apr-2021
Applies To
- Windchill PDMLink 12.0
- Oracle 19c
Description
- PTC Solution Installer validation fails when defining Oracle 19c DB settings
- Connecting works when using SQL Developer 19 but fails when using SQL Developer 20
- <PSI>/installer/logs/PTCSOLNINSTALLER_PtcInstall.log:
DEBUG 2021-03-15 18:21:05 - java.sql.SQLRecoverableException: IO Error: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond, Authentication lapse 0 ms. DEBUG 2021-03-15 18:21:05 - at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:882) DEBUG 2021-03-15 18:21:05 - at oracle.jdbc.driver.PhysicalConnection.connect(PhysicalConnection.java:793) DEBUG 2021-03-15 18:21:05 - at oracle.jdbc.driver.T4CDriverExtension.getConnection(T4CDriverExtension.java:57) DEBUG 2021-03-15 18:21:05 - at oracle.jdbc.driver.OracleDriver.connect(OracleDriver.java:747) DEBUG 2021-03-15 18:21:05 - at oracle.jdbc.driver.OracleDriver.connect(OracleDriver.java:562) DEBUG 2021-03-15 18:21:05 - at java.sql/java.sql.DriverManager.getConnection(DriverManager.java:677) DEBUG 2021-03-15 18:21:05 - at java.sql/java.sql.DriverManager.getConnection(DriverManager.java:228)
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