Article - CS328753

ApexAda FLEXlm error "Windows preferred path <SystemDrive>\ProgramData to store service data is not set

Modified: 13-Aug-2020   


Applies To

  • ApexAda 4.2 F000 to 5.2 F000

Description

  • When attempting to start a license server for ApexAda using LMTOOLS on a Microsoft Windows license host, a message window pops up, reading:

    Windows preferred path <SystemDrive>\ProgramData to store service data is not set. Pleaase ensure Local Service user has modify privilege on the folder containing the debug log.
     
  • Upon clicking OK in the message popup, the license server may appear to start, but no debug log is written, and the license manager fails to start
  • A status inquiry produces results like:

    --------
    Status
    --------
    Flexible License Manager status on Thu 8/6/2020 15:46
    [Detecting lmgrd processes...]
    License server status: 27000@windowshost
    License file(s) on windowshost: C:\path\license.dat:

    lmgrd is not running: Cannot connect to license server system.
    The license server manager (lmgrd) has not been started yet,
    the wrong port@host or license file is being used, or the
    port or hostname in the license file has been changed.
    Server name: windowshost
    License path: 27000@windowshost;
    FlexNet Licensing error:-15,10. System Error: 10061 "WinSock: Connection refused"
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