Article - CS321502
"Execution of Script terminated after : <~ScriptTimeout> seconds" is seen after executing a Service on ThingWorx Platform
Modified: 03-Jun-2026
Applies To
- ThingWorx Platform 8.5 to 10.1
Description
- ThingWorx Service times out after 30 seconds
- Custom function expected to take an extended period of time to execute (such as waiting on the database) times out in ThingWorx Platform
- Querying session audit logs via custom endpoint does not work in ThingWorx Platform
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Fail to batch create multiple things using Thing's service with Timeout error; how to change the service Script Timeout in ThingWorx
- Services run extremely slow and time out when querying more than 1000 lines
- Service timeout occurs when fetching large amounts of change data from REST API
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Slowness observed in ThingWorx after upgrading from previous version
- Slowness in loading runtime UI components with data such as grids, dropdowns, and charts
- ThingWorx Service fails with the following error shown in Composer
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Error executing service. Message ::Execution of Script terminated after : <~ScriptTimeout> seconds. Timeout configured for <ScriptTimeout> seconds. - See Script Error Log for more details
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- ThingWorx Platform ApplicationLog.log located in <ThingworxStorage>\logs shows the following:
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[L: ERROR] [O: c.t.w.Things] [I: ] [U: <User>] [S: ] [P: ] [T: https-jsse-nio-8443-exec-<Thread>] Execution of Script terminated after : <~ScriptTimeout> seconds. Timeout configured for <ScriptTimeout> seconds. [L: WARN] [O: c.t.w.BaseService] [I: ] [U: <User>] [S: ] [P: ] [T: https-jsse-nio-8443-exec-<Thread>] Transaction has been marked as a failure for request /Thingworx/Things/<Entity Name>/Services/<Service Name>
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