Article - CS317845
Gateway functionality consideration in Windchill RV&S / Integrity Lifecycle Manager Client with 64-bit support
Modified: 20-Aug-2024
Applies To
- PTC RV&S (formerly Integrity Lifecycle Manager) 12.2 to 13.2
Description
- Gateway functionality consideration in Windchill RV&S / Integrity Lifecycle Manager Client with 64-bit support
- Document import / export functionality does not work after installing 64-bit ILM client
- Thumbnail view was not created correctly when inserting OLE object into document even with full version of Microsoft Visio
- Edit in Word shows error
- To use the Edit in Word functionality, Microsoft Word 2007 Service Pack 1 (or later) must be installed on your system.
- GatewayApp.log file reports LibraryNotFoundException error and Edit in Word does not open WORD window ,e.g.
- [Gateway-App] GATEWAY(0): "edit" command abnormally terminated: MKS10022: Uncaught exception in user interface
[Gateway-App] GATEWAY(0): com.mks.gateway.tool.exception.GatewayException
java.lang.reflect.InvocationTargetException
at java.awt.EventQueue.invokeAndWait(EventQueue.java:1349)
at java.awt.EventQueue.invokeAndWait(EventQueue.java:1324)
at javax.swing.SwingUtilities.invokeAndWait(SwingUtilities.java:1353)
at com.mks.gateway.driver.word.editor.WordCCEditor.openEditor(WordCCEditor.java:469)
at com.mks.gateway.tool.ui.GatewayEditCommand.execute(GatewayEditCommand.java:91)
at com.mks.gateway.tool.GatewayCommand.execute(GatewayCommand.java:396)
at com.mks.api.ext.SimpleIntegrationCommand.execute(SimpleIntegrationCommand.java:276)
at com.mks.gateway.tool.GatewayCommand.execute(GatewayCommand.java:345)
at com.mks.gateway.App.main(App.java:186)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.zerog.lax.LAX.launch(Unknown Source)
at com.zerog.lax.LAX.main(Unknown Source)
Caused by: java.lang.ExceptionInInitializerError
at com.mks.gateway.driver.word.editor.MKSEditInWordViewer.<clinit>(MKSEditInWordViewer.java:168)
at com.mks.gateway.driver.word.editor.WordCCEditor$4.run(WordCCEditor.java:474)
at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:301)
at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:758)
at java.awt.EventQueue.access$500(EventQueue.java:97)
at java.awt.EventQueue$3.run(EventQueue.java:709)
at java.awt.EventQueue$3.run(EventQueue.java:703)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)
at java.awt.EventQueue.dispatchEvent(EventQueue.java:728)
at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:205)
at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)
at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)
Caused by: com.jniwrapper.LibraryNotFoundException: Cannot find JNIWrapper native library (jniwrap64.dll) in java.library.path: C:\\Program Files (x86)\\Integrity\\ILMClient12\\bin32
- [Gateway-App] GATEWAY(0): "edit" command abnormally terminated: MKS10022: Uncaught exception in user interface
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