Article - CS313472
Gateway export fails with "com.mks.gateway.tool.exception.GatewayException: Illegal character in path at index ##" in Integrity Lifecycle Manager
Modified: 19-Apr-2022
Applies To
- PTC RV&S (formerly Integrity Lifecycle Manager) 11.0
Description
- Gateway export fails with com.mks.gateway.tool.exception.GatewayException: Illegal character in path at index ##.
- Error stack traces in GatewayApp.log look something like:
<Timestamp> -- [Gateway-App] ERROR(0): org.xml.sax.SAXException
org.xml.sax.SAXException: The transformation of item "<Item ID>", field "<Rich Text Field Name>", failed. Cause: com.mks.gateway.tool.exception.GatewayException: Illegal character in path at index ##: <Item ID>/<Attachment Field Name>/<Attachment File Name>
com.mks.gateway.tool.exception.GatewayException: The transformation of item "<Item ID>", field "<Rich Text Field Name>", failed. Cause: com.mks.gateway.tool.exception.GatewayException: Illegal character in path at index ##: <Item ID>/<Attachment Field Name>/<Attachment File Name>
at com.mks.gateway.driver.word.exporter.WordTemplateFieldProcessor.logError(WordTemplateFieldProcessor.java:173)
at com.mks.gateway.driver.word.exporter.WordTemplateFieldProcessor.endElement(WordTemplateFieldProcessor.java:605)
at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.endElement(AbstractSAXParser.java:609)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanEndElement(XMLDocumentFragmentScannerImpl.java:1782)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDriver.next(XMLDocumentFragmentScannerImpl.java:2973)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:606)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:510)
at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:848)
at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:777)
at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:141)
at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(AbstractSAXParser.java:1213)
at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(SAXParserImpl.java:649)
at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl.parse(SAXParserImpl.java:333)
at com.mks.gateway.driver.word.exporter.WordXMLReader.resolveField(WordXMLReader.java:271)
at com.mks.gateway.driver.word.exporter.WordTemplate.resolveField(WordTemplate.java:1535)
at com.mks.gateway.driver.word.exporter.WordTemplate.writeFieldValues(WordTemplate.java:1078)
at com.mks.gateway.driver.word.exporter.WordTemplate.writeContent(WordTemplate.java:1571)
at com.mks.gateway.driver.word.exporter.WordTemplate.transformToWord(WordTemplate.java:923)
at com.mks.gateway.driver.word.exporter.WordTemplate.writeDocument(WordTemplate.java:731)
at com.mks.gateway.driver.word.exporter.WordTransformer.transformFromItems(WordTransformer.java:99)
at com.mks.gateway.driver.GatewayTransformer.transformFromItems(GatewayTransformer.java:400)
at com.mks.gateway.tool.ui.GatewayExportCommand.exportStep(GatewayExportCommand.java:387)
at com.mks.gateway.tool.ui.GatewayExportCommand.access$700(GatewayExportCommand.java:35)
at com.mks.gateway.tool.ui.GatewayExportCommand$ExportCommandStep.performCommandStep(GatewayExportCommand.java:471)
at com.mks.gateway.tool.ui.GatewaySteppedCommand.run(GatewaySteppedCommand.java:152)
at com.mks.gateway.tool.ui.GatewaySteppedCommand.execute(GatewaySteppedCommand.java:109)
at com.mks.gateway.tool.GatewayCommand.execute(GatewayCommand.java:396)
at com.mks.api.ext.SimpleIntegrationCommand.execute(SimpleIntegrationCommand.java:276)
at com.mks.gateway.tool.GatewayCommand.execute(GatewayCommand.java:345)
at com.mks.gateway.App.main(App.java:155)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:497)
at com.zerog.lax.LAX.launch(DashoA10*..)
at com.zerog.lax.LAX.main(DashoA10*..)
org.xml.sax.SAXException: The transformation of item "<Item ID>", field "<Rich Text Field Name>", failed. Cause: com.mks.gateway.tool.exception.GatewayException: Illegal character in path at index ##: <Item ID>/<Attachment Field Name>/<Attachment File Name>
com.mks.gateway.tool.exception.GatewayException: The transformation of item "<Item ID>", field "<Rich Text Field Name>", failed. Cause: com.mks.gateway.tool.exception.GatewayException: Illegal character in path at index ##: <Item ID>/<Attachment Field Name>/<Attachment File Name>
at com.mks.gateway.driver.word.exporter.WordTemplateFieldProcessor.logError(WordTemplateFieldProcessor.java:173)
at com.mks.gateway.driver.word.exporter.WordTemplateFieldProcessor.endElement(WordTemplateFieldProcessor.java:605)
at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.endElement(AbstractSAXParser.java:609)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanEndElement(XMLDocumentFragmentScannerImpl.java:1782)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDriver.next(XMLDocumentFragmentScannerImpl.java:2973)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:606)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:510)
at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:848)
at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:777)
at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:141)
at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(AbstractSAXParser.java:1213)
at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(SAXParserImpl.java:649)
at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl.parse(SAXParserImpl.java:333)
at com.mks.gateway.driver.word.exporter.WordXMLReader.resolveField(WordXMLReader.java:271)
at com.mks.gateway.driver.word.exporter.WordTemplate.resolveField(WordTemplate.java:1535)
at com.mks.gateway.driver.word.exporter.WordTemplate.writeFieldValues(WordTemplate.java:1078)
at com.mks.gateway.driver.word.exporter.WordTemplate.writeContent(WordTemplate.java:1571)
at com.mks.gateway.driver.word.exporter.WordTemplate.transformToWord(WordTemplate.java:923)
at com.mks.gateway.driver.word.exporter.WordTemplate.writeDocument(WordTemplate.java:731)
at com.mks.gateway.driver.word.exporter.WordTransformer.transformFromItems(WordTransformer.java:99)
at com.mks.gateway.driver.GatewayTransformer.transformFromItems(GatewayTransformer.java:400)
at com.mks.gateway.tool.ui.GatewayExportCommand.exportStep(GatewayExportCommand.java:387)
at com.mks.gateway.tool.ui.GatewayExportCommand.access$700(GatewayExportCommand.java:35)
at com.mks.gateway.tool.ui.GatewayExportCommand$ExportCommandStep.performCommandStep(GatewayExportCommand.java:471)
at com.mks.gateway.tool.ui.GatewaySteppedCommand.run(GatewaySteppedCommand.java:152)
at com.mks.gateway.tool.ui.GatewaySteppedCommand.execute(GatewaySteppedCommand.java:109)
at com.mks.gateway.tool.GatewayCommand.execute(GatewayCommand.java:396)
at com.mks.api.ext.SimpleIntegrationCommand.execute(SimpleIntegrationCommand.java:276)
at com.mks.gateway.tool.GatewayCommand.execute(GatewayCommand.java:345)
at com.mks.gateway.App.main(App.java:155)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:497)
at com.zerog.lax.LAX.launch(DashoA10*..)
at com.zerog.lax.LAX.main(DashoA10*..)
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