Article - CS306836
PSI reports error "Can't search processes because command /sbin/fuser is not found." in Windchill PDMLink 11.1 M020
Modified: 20-May-2019
Applies To
- Windchill PDMLink 11.1 M020
- Red Hat Enterprise Linux
Description
- PSI reports following error
INFO 2019-05-17 15:21:36 - Apache is locally present. Will try to stop it...
DEBUG 2019-05-17 15:21:36 - getWebserverPort: Getting apache port value from WC.wt.webserver.port.
DEBUG 2019-05-17 15:21:36 - Checking if web service is running...
DEBUG 2019-05-17 15:21:36 - checking URL connection to http://xxxx.xxxxxxxxxxxxx.xxx:80 ...
DEBUG 2019-05-17 15:21:36 - apache running at http://xxxx.xxxxxxxxxxxxx.xxx:80
DEBUG 2019-05-17 15:21:36 - apache appears to be up. Shutting it down...
DEBUG 2019-05-17 15:21:36 - Can't search processes because command /sbin/fuser is not found.
DEBUG 2019-05-17 15:21:36 - Apache is not running.
DEBUG 2019-05-17 15:21:36 - Checking if web service is running...
DEBUG 2019-05-17 15:21:36 - checking URL connection to http://xxxx.xxxxxxxxxxxxx.xxx:80 ...
......
FATAL 2019-05-17 15:25:07 - Aborting installation.
FATAL 2019-05-17 15:25:07 - Installation is Aborting. The installation cannot continue.
FATAL 2019-05-17 15:25:07 - HTTP Server failed to stop.: com.ptc.windchill.install.psi.InstallCommandException
FATAL 2019-05-17 15:25:07 - aborting: original exit_code = 2
FATAL 2019-05-17 15:25:07 - aborting: normalized exit_code = 2
DEBUG 2019-05-17 15:25:07 - SHUTDOWN REQUESTED
DEBUG 2019-05-17 15:25:07 - (X) commiting registry
DEBUG 2019-05-17 15:25:07 - (X) shutting down service manager
DEBUG 2019-05-17 15:25:07 - (X) cleaning up temporary directories
DEBUG 2019-05-17 15:25:07 - Exiting with exit code: 2
DEBUG 2019-05-17 15:25:08 - cleanUp()
DEBUG 2019-05-17 15:25:08 - calling cleanUpUNIX()
DEBUG 2019-05-17 15:21:36 - getWebserverPort: Getting apache port value from WC.wt.webserver.port.
DEBUG 2019-05-17 15:21:36 - Checking if web service is running...
DEBUG 2019-05-17 15:21:36 - checking URL connection to http://xxxx.xxxxxxxxxxxxx.xxx:80 ...
DEBUG 2019-05-17 15:21:36 - apache running at http://xxxx.xxxxxxxxxxxxx.xxx:80
DEBUG 2019-05-17 15:21:36 - apache appears to be up. Shutting it down...
DEBUG 2019-05-17 15:21:36 - Can't search processes because command /sbin/fuser is not found.
DEBUG 2019-05-17 15:21:36 - Apache is not running.
DEBUG 2019-05-17 15:21:36 - Checking if web service is running...
DEBUG 2019-05-17 15:21:36 - checking URL connection to http://xxxx.xxxxxxxxxxxxx.xxx:80 ...
......
FATAL 2019-05-17 15:25:07 - Aborting installation.
FATAL 2019-05-17 15:25:07 - Installation is Aborting. The installation cannot continue.
FATAL 2019-05-17 15:25:07 - HTTP Server failed to stop.: com.ptc.windchill.install.psi.InstallCommandException
FATAL 2019-05-17 15:25:07 - aborting: original exit_code = 2
FATAL 2019-05-17 15:25:07 - aborting: normalized exit_code = 2
DEBUG 2019-05-17 15:25:07 - SHUTDOWN REQUESTED
DEBUG 2019-05-17 15:25:07 - (X) commiting registry
DEBUG 2019-05-17 15:25:07 - (X) shutting down service manager
DEBUG 2019-05-17 15:25:07 - (X) cleaning up temporary directories
DEBUG 2019-05-17 15:25:07 - Exiting with exit code: 2
DEBUG 2019-05-17 15:25:08 - cleanUp()
DEBUG 2019-05-17 15:25:08 - calling cleanUpUNIX()
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