Article - CS301037

Foundation Installer on Microsoft Windows gets stuck at "Starting ThingWorx Foundation Tomcat Service" when attempting to install ThingWorx 8.4

Modified: 28-Feb-2023   


Applies To

  • ThingWorx Platform 8.4 to 9.3
  • Microsoft Windows

Description

  • Foundation Installer does not proceed past Starting ThingWorx Foundation Tomcat Service                  
  • ThingWorx installer seems to be frozen
  • The Apache Tomcat 8.5 Thingworx-Foundation is not found in Windows Services
  • Thingworx-Foundation service does not seem to be installed                                                                         
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