Article - CS289182

Active Directory Groups cannot be added to ThinWorx Groups after importing Directory Services Thing

Modified: 12-Jul-2018   


Applies To

  • ThingWorx Platform 8.2

Description

  • After importing a Directory Services Thing and making the configuration, Active Directory Groups cannot be added to ThingWorx Groups mappings:
    • Even though Service GetDomainGroups returns the list of possible Groups
  • After closing the Thing and reopen it again the Active Directory Groups dropdown list will be accessible
  • Upload the minimalActiveDirectoryServiceEntity.xml
  • Change password corresponding to adminPassword from Configuration to an existing or valid user from AD (Active Directory)
  • Verify that you can select the Groups
  • Export the file minimalActiveDirectoryServiceEntity.xml and remove the data in the adminPassword tag
  • Reimport the file and add the same password for adminPassword
  • Browsing to the Groups is not permitted because they are greyed out
  • Need to reload the web browser to gain access to Groups
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