Article - CS287969
How to confirm purchased license of PTC Kepware Products
Modified: 23-Dec-2025
Applies To
- Kepware Server (formerly KEPServerEX) 5.20.396.0 to 7.0
- ThingWorx Kepware Server (legacy) 8.0 to 6.18
Description
- How to confirm the license ID or license number or Activation ID after purchasing license of Kepware Server (formerly KEPServerEX) / ThingWorx Kepware Server (legacy) ?
- Cannot find license number to activate an already installed server
- Please provide an activation ID for a new Server deployment
Sales order 1234567
Subscription Number: A-B12345678
Customer Number: 123456
Account Name: ABCD
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