Article - CS287724
How to Determine License Eligibility for PTC Kepware Products
Modified: 14-Aug-2026
Applies To
- Kepware Server (formerly KEPServerEX) 5.20.396.0 to 7.1
- ThingWorx Kepware Server (legacy) 8.0 to 6.18
Description
- What version is the KEPServerEX / ThingWorx Kepware Server license eligible for?
- What version of KEPServerEX / ThingWorx Kepware Server can be used?
- What is the status of the Emergency ID?
- Is my license eligible/valid for version 6.9
- Is my license eligible/valid for the version I've installed
- License look-up tool shows eligibility/validity only up to 6.8 instead of 6.9
- What version is this lincese for?
- How to check if the license is valid when re-activating it
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