Article - CS278808
"Publish Sensor" and "Connect To Server" does not respond in Creo Insight
Modified: 28-Mar-2019
Applies To
- ThingWorx Platform 7.4 to 8.3
- ThingWorx Analytics 7.4 to 8.3
- Creo Parametric 4.0 to 5.0
Description
- After selecting File > Publish Sensor or Connect to Server in Creo, the operation does not complete and hang
- ThingworxConnectorEdgeClient.log may report
WARN c.p.t.AnalysisServiceCreoAdapter - lost Creo Connection Called in adapter
DEBUG c.p.t.BaseAnalysisServiceCreoAdapter - Exiting Application On Connection Loss and other fatal errors
DEBUG c.p.t.BaseAnalysisServiceCreoAdapter - Exiting Application On Connection Loss and other fatal errors
- <Creo Startup Directory>/<ids>/CreoConnector-ipc.log may report
java.net.UnknownHostException: XXXX.DOMAIN.COM
java.net.AbstractPlainSocketImpl.connect
java.net.PlainSocketImpl.connect
java.net.SocksSocketImpl.connect
java.net.Socket.connect
java.net.Socket.connect
java.net.Socket.<init>
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