Article - CS263187
ThingWorx Edge Java SDK error "timeout waiting for websocket handshake to complete" when ptc-identity-provider-authentication servlet filters are enabled on the platform
Modified: 05-Jan-2023
Applies To
- ThingWorx Platform 7.3
- ThingWorx Edge SDK 6.0
- Windchill Navigate (formerly ThingWorx Navigate) 1.4.0
- ptc-identity-provider-authentication-filter 1.6.0-01
- Specific to the ThingWorx Edge Java SDK, not faced from C and DotNET SDKs
Description
- ThingWorx Edge Java SDK device fails to connect to the platform when the ptc-identity-provider-authentication servlet filters are enabled on the platform (as per Add Servlet Filters to Tomcat Configuration).
- Full Error massage :
INFO c.t.c.c.c.n.NettyClientConnectionFactory - forcing underlying tcp channel closed [is open: false, is active: false]
ERROR c.t.c.c.e.ClientCommunicationEndpoint - Refilling connections on [endpoint 0, uri: ws://192.168.xxx.yyy:8080/Thingworx/WS] failed : timeout waiting for websocket handshake to complete
ERROR c.t.c.c.e.ClientCommunicationEndpoint - Exception refilling connections was:
java.util.concurrent.TimeoutException: timeout waiting for websocket handshake to complete
ERROR c.t.c.c.e.ClientCommunicationEndpoint - Refilling connections on [endpoint 0, uri: ws://192.168.xxx.yyy:8080/Thingworx/WS] failed : timeout waiting for websocket handshake to complete
ERROR c.t.c.c.e.ClientCommunicationEndpoint - Exception refilling connections was:
java.util.concurrent.TimeoutException: timeout waiting for websocket handshake to complete
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