Article - CS224174
Creo View Adapters: Office Documents fail to publish with Adobe LiveCycle error "Acrobat_PATH environment variable either not set or is invalid"
Modified: 16-Oct-2025
Applies To
- Windchill PDMLink 9.1 to 13.0
- Creo View Adapters 1.0 to 11.0
- ProductView Adapters and Creo Elements/View Adapters 13.0
- Adobe LiveCycle
- Adobe Experience Manager
Description
- Office Documents fail to publish with no specific reason provided in non verbose logs
- <AdobeLiveCycleInstall>\jboss\server\lc_turnkey\log\server.log reports:
ERROR [com.adobe.pdfg.GeneratePDFImpl] (http-<localhost>-8080-1) ALC-PDG-001-000-ALC-PDG-080-023-Acrobat_PATH environment variable either not set or is invalid. Please set this variable to point to Acrobat.exe in Acrobat version 10. Acrobat_PATH should be set to <Acrobat_Home>\Acrobat 10.0\Acrobat\Acrobat.exe. Here <Acrobat_Home> is the parent folder where the Acrobat is installed.
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