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Article - CS221945

Document cannot be "Check Out and Edit" with error “Attention: Check Out Failed This check out action failed for the following reason: A persistence error occurred. Please contact your administrator if this issue continues.” in Windchill PDMLink

Modified: 20-Jan-2018   


Applies To

  • Windchill PDMLink 10.0 M040 to 10.1 M030

Description

  • Document cannot be Check Out and Edit with error “Attention: Check Out Failed This check out action failed for the following reason: A persistence error occurred. Please contact your administrator if this issue continues.” 
  • Error thrown on the UI:
User-added image
  • Methodserver log errors:
ERROR [TP-Processor3] com.ptc.core.components.jsp.JspUtils **** - (com.ptc.windchill.enterprise.wip.WIPResource/ISCHECKEDOUT_NULL_ERROR) wt.util.WTException: Attention:  AutoCheckOutObjectTag encountered an error. "isCheckedOut is null" Please contact your administrator.
(com.ptc.windchill.enterprise.wip.WIPResource/ISCHECKEDOUT_NULL_ERROR) wt.util.WTException: Attention:  AutoCheckOutObjectTag encountered an error. "isCheckedOut is null" Please contact your administrator.
        at com.ptc.windchill.enterprise.wip.tags.AutoCheckOutObjectTag.doTag(AutoCheckOutObjectTag.java:66)
        at org.apache.jsp.netmarkets.jsp.document.edit_jsp._jspx_meth_wip_005fautoCheckOutItem_005f0(edit_jsp.java:1983)
        at org.apache.jsp.netmarkets.jsp.document.edit_jsp._jspService(edit_jsp.java:763)
        at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:388)
        at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:313)
        at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:260)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:646)
        at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:436)
        at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:374)
        at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:302)
        at org.springframework.web.servlet.view.InternalResourceView.renderMergedOutputModel(InternalResourceView.java:238)
        at org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:250)
        at org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1063)
        at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:801)
        at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:719)
        at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:644)
        at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:549)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:690)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at wt.httpgw.filter.WTContextBeanFilter.doWithWtContextBeanHandler(WTContextBeanFilter.java:101)
        at wt.httpgw.filter.WTContextBeanFilter.doFilter(WTContextBeanFilter.java:61)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at wt.httpgw.filter.TrustedAuthFilter.doFilter(TrustedAuthFilter.java:246)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at wt.servlet.CompressionFilter.doFilter(CompressionFilter.java:248)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at wt.servlet.RequestInterrupter.doFilter(RequestInterrupter.java:325)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at wt.servlet.ServletRequestMonitor.doFilter(ServletRequestMonitor.java:1582)
        at wt.servlet.ServletRequestMonitorFilter.doFilter(ServletRequestMonitorFilter.java:56)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
        at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190)
        at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:291)
        at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:811)
        at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:740)
        at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:933)
        at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690)
        at java.lang.Thread.run(Thread.java:662)
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