Article - CS218753
Editing or adding members fails with error " Cannot insert duplicate key row in object '<schema>.RemoteObjectInfo'" in Windchill PDMLink
Modified: 07-Sep-2025
Applies To
- Windchill PDMLink 10.2 to 12.1.2.1
Description
- Team member cannot be added/removed with error when configured with Active Directory(AD)
Cannot insert duplicate key row in object '<schema>.RemoteObjectInfo' with unique index 'RemoteObjectInfo$UNIQUE50'. The duplicate key value is (xxxxx, yyyyy)" - Members of a group are not shown in the group detail page and cannot be selected in workflows
- None of the AD users can login Windchill with 500 error code
- Unable to add user into any of the team and group
- Unable to edit users after upgrade/Rehost
- One AD user can not login
- Add user to Participant Administration fails with error:
A datastore uniqueness constraint violation has occurred on the following objects Remote Object Info - RemoteObjectInfo: DN = null birthid = ### remoteid = ### LocalObjectReference = wt.org.WTUser:###
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