Article - CS215155
"Error - Intellicus Error: Failed to add new user" after logging into Servigistics Service Network Management 11.0
Modified: 18-Sep-2015
Applies To
- Servigistics Service Network Management 11.0
Description
- User encounters Error - Intellicus Error: Failed to add new user immediately after logging into Servigistics Service Network Management
- sl-adminServer.log contains the following details:
- <:Failed to add new user [Root Cause] 50290~X~Report server failed to get details map either from cache or from repository database because no such organization exist or the given organization id~XX~50240~X~Report server failed to get the authentication mode for the given organization because no such organization exists~XX~50384~X~Report server failed to add user details
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