Article - CS150162
ServerManager throws error "Unable to register slave cache" in Windchill
Modified: 31-Jul-2025
Applies To
- Windchill PDMLink 10.2 to 13.0
- FlexPLM 10.2 to 12.0
Description
- Nightly created Oracle dump file typically barely increased in size. Recently steadily increasing in size each night.
- Methodserver fails to start after applying CPS
- Exception "Unable to register slave cache" is logged in ServerManager.log file after rehosting.
- Exception in ServerManager.log file (For stand alone or single server environment)
INFO [main] wt.server.manager.startup - Registry created: RegistryImpl[UnicastServerRef2 [liveRef: [endpoint:[<newhost.domain>:5002](local),objID:[0:0:0, 0]]]] INFO [main] wt.server.manager.startup - ServerManager created: ServerManagerImpl[UnicastServerRef [liveRef: [endpoint:[<newhost.domain>:5002](local),objID:[0:0:0, 5002]]]] INFO [main] wt.server.manager.startup - ServerManager bound in registry. INFO [main] wt.manager.CacheMasterNegotiator - Using low-locking algorithm INFO [main] wt.manager.CacheMasterNegotiator - Master stub retrieved: ServerManagerImpl$MasterServerManagerImpl_Stub[UnicastRef [liveRef: [endpoint:[<oldhost.domain>:5002](remote),objID:[-62435f33:1422df5b280:-7ffd, 8514236598395373174]]]] INFO [main] wt.server.manager.startup - CacheMasterNegotiator startup complete. INFO [main] wt.server.manager.startup - Creating wt.manager.StandardServerMonitor INFO [MonitorMasterLease] wt.manager.CacheMasterNegotiator - Monitoring master INFO [main] wt.server.manager.startup - Creating wt.manager.jmx.Startup INFO [MethodServerMonitor] wt.server.manager.startup - Starting 1 MethodServer instance ERROR [main] wt.cache.server - caught cache server call exception java.rmi.RemoteException: Unable to register slave cache; nested exception is: java.lang.SecurityException: Access denied at wt.cache.RemoteCacheServer.registerSlaveInternal(RemoteCacheServer.java:249) at wt.cache.RemoteCacheServer$1.call(RemoteCacheServer.java:181) at wt.cache.RemoteCacheServer$1.call(RemoteCacheServer.java:176) at wt.cache.RemoteCacheServer.callTimeAndLogRemoteCallableLow(RemoteCacheServer.java:712) at wt.cache.RemoteCacheServer.callTimeAndLogRemoteCallable(RemoteCacheServer.java:685) at wt.cache.RemoteCacheServer.registerSlave(RemoteCacheServer.java:174) at wt.cache.CacheManager.<init>(CacheManager.java:528) at wt.cache.MasterCacheMonitor.<init>(MasterCacheMonitor.java:97)
- Error found in ServerManager.log
date/time,122 ERROR [main] wt.cache.server.wt.cache.MasterCacheMonitor - caught cache server call exception java.rmi.RemoteException: Unable to register slave cache; nested exception is: java.lang.SecurityException: Access denied
- MethodServer doesn't start after clone scenario
- ServerManager fails to start with error
ERROR [RMI TCP Connection(16] wt.manager.ServerManagerImpl - Unable to register a new server instance. java.lang.SecurityException: access denied
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