Article - CS143954

Unable to stop Queue and the queue is stucking at "STOPPING" status in Windchill PDMLink

Modified: 09-Apr-2025   


Applies To

  • Windchill PDMLink 10.1 to 13.0

Description

  • Unable to stop queue like DeleteCompletedWorkItemsQueue, NotificationQueue, WfPropagationQueue, WfUserWorkQueue, dataMonitorScheduleQueue, or numbered PublishingQueue
  • While trying to stop these queues through command windchill wt.queue.QueueManager getting error
An exception occurred while attempting to stop queue
  • The blocked queue failed to close, causing normal business to be disrupted
  • PublishingQueue stuck in STOPPING state as a result of deleting job in EXECUTING state
  • WfPropagationQueue stuck in STOPPING state, error in Methodserver is as below
    INFO  [QueueCheckerThread-30] wt.system.err  - *ERROR* Failed to  stop  Queue(WfPropagationQueue), state STOPPING timed out
    ...
    INFO  [QueueCheckerThread-30] wt.system.err  - *ERROR* Failed to  stop  Queue(WfPropagationQueue), db state is STOPPING
This is a printer-friendly version of Article 143954 and may be out of date. For the latest version click CS143954