Article - CS113478
Unresponsive Method Servers for Windchill on Red Hat Enterprise Linux 6 because of OS Memory bug
Modified: 16-May-2024
Applies To
- Windchill PDMLink 10.0 to 11.1
- Red Hat Enterprise Linux 6 (RHEL6)
Description
- Unresponsive method servers
- The Server Manager reports ping timeout and starts a new Method Server
- High CPU utilization when the Method Server is unresponsive
- Method Servers sometimes take longer to start
- Method Server GC log shows extremely long sys time:
[GC [PSYoungGen: 6144000K->423839K(7168000K)] 6455356K->735195K(15360000K), 182.4565520 secs] [Times: user=1.71 sys=1454.44, real=182.43 secs]
[GC [PSYoungGen: 629652K->413103K(7168000K)] 941009K->724459K(15360000K), 116.7165380 secs] [Times: user=1.25 sys=932.20, real=116.70 secs]
[Full GC [PSYoungGen: 367256K->0K(7495680K)] [ParOldGen: 429715K->699671K(8192000K)] 796972K->699671K(15687680K) [PSPermGen: 126393K->126390K(2097152K)], 558.1420070 secs] [Times: user=2.77 sys=4458.28, real=558.06 secs]
[GC [PSYoungGen: 629652K->413103K(7168000K)] 941009K->724459K(15360000K), 116.7165380 secs] [Times: user=1.25 sys=932.20, real=116.70 secs]
[Full GC [PSYoungGen: 367256K->0K(7495680K)] [ParOldGen: 429715K->699671K(8192000K)] 796972K->699671K(15687680K) [PSPermGen: 126393K->126390K(2097152K)], 558.1420070 secs] [Times: user=2.77 sys=4458.28, real=558.06 secs]
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