Article - CS37293

Windchill installation fails with return code = -1073741819

Modified: 20-Mar-2018   


Applies To

  • Windchill PDMLink 9.1

Description

  • Windchill installation fails with return code = -1073741819
  • Error in PTCSOLNINSTALLER_PtcInstall.log:
Installer failed with return code = -1073741819.
aborting: original exit_code = 2
aborting: normalized exit_code = 2
SHUTDOWN REQUESTED
(X) commiting registry
(X) shutting down service manager
(X) cleaning up temporary directories
Exiting with exit code: 2
java.lang.NullPointerException
cleanUp()
calling cleanUpWin32()
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