Article - CS290400
Creo Parametric or Windchill Workgroup Manager fails to connect to Windchill with an error “Insufficient Windchill license”
Modified: 12-Sep-2025
Applies To
- PTC Arbortext Editor 7.1 M020
- Windchill PDMLink 11.1 M010 to 13.1
- Windchill ProjectLink 11.1 M010 to 12.1
- Creo Parametric 3.0 to 12.4
- Creo Illustrate 5.0 to 9.1
- Creo+
- Windchill Workgroup Manager (WWGM)
- Supported 3rd party CAD Applications
Description
- Creo Parametric, Windchill Workgroup Manager, Arbortext Editor fail to connect to Windchill server with a licensing error message:
- Insufficient Windchill license to Windchill Server, <Server Name>, connection to <Server Name> is refused
- Insufficient Windchill license to Windchill Server, <Server Name>, connection to <Server Name> is refused
- Windchill Workgroup Manager fails to connect to CAD application with a licensing error message:
- Insufficient Windchill license to integrate with CAD application: <CAD App Name> and Windchill Server <Server Name>, connection to <CAD App Name> is refused
- Insufficient Windchill license to integrate with CAD application: <CAD App Name> and Windchill Server <Server Name>, connection to <CAD App Name> is refused
- How to setup a new license from Creo Parametric to Windchill PDMLink?
- After upgraded licenses to the new licensing, many of the users are unable to access windchill from within Creo and are receiving an error message:
- Getting insufficient license error while accessing Windchill from Creo Parametric
- Unable to open Creo documents in the Windchill workspace, receiving error: Insufficient Windchill license to Windchill Server
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