JLG Takes a Fresh Look at Service Parts Pricing

"Our revenue increased, our profits increased, and the volume of parts sold also increased. We were clearly delivering the best value to our customers."
Dali Ribeiro, Parts Pricing Manager at JLG

"We wanted to adapt our pricing to the market, solidify our competitive position, and have a system that measured success across our many product lines."
Dali Ribeiro, Parts Pricing Manager at JLG

"We are thrilled with the results at JLG. Going from and outdated system to a holistic view of market and costs, and seeing and ROI in a year, that's what we want. We're looking forward to continuing to work with JLG as they continue their service transformation across business units."
Steven Caldwell VP of Product Management, PTC