Article - CS347837
Doubled entitlements upon renewal for Thingworx and Windchill in license composer on grace period
Modifié: 07-Jul-2021
S'applique à
WINDCHILLUsers who are members of the administrator group receive license related notifications for the following conditions:
- Windchill license or a license feature is due to expire in 30 days
If Windchill license or any license feature is expiring in 30 days, administrators will receive notification at following intervals:
◦ 30 days before expiration;
◦ 15 days before expiration;
◦ Every day before 7 days of expiration;
- Windchill license is expired or not acquired;
If Windchill license is expired or Windchill is not configured with a valid license at the time of login, administrators will receive notifications at every start of the method server or background method servers
THINGWORX
- If the license is scheduled to expire, a message will display in ThingWorx Composer with a 30 day warning. If the license is not renewed within the 30 days, ThingWorx will shut down. Data is retrievable, but the license must be renewed to fully restore ThingWorx. To renew please contact your PTC Maintenance Sales Rep.
- If your ThingWorx license has features with different expiration dates, the earliest expiration date will trigger a shutdown. Information about the different features and expiration dates can be found in Monitoring -> Subsystems -> Licensing Subsystem Settings -> License Usage Data.
Description
Some license features have more available users than expected in the License Composer on Thingworx or Windchill License Management Tab;
Number of license features in Thingworx or Windchill are doubled;
Doubled quantity upon renewal
Doubled quantity upon renewal
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