技术文章 - CS414724
Windchill PDMLink 中 SSO（单点登录）配置完成后，无法登录，出现意外系统错误
已修改: 07-Jan-2025
适用于
- Windchill PDMLink 12.0 to 13.0
- ThingWorx Platform 9.6
说明
- 无法登录，错误为 SSO（单点登录）配置后出现意外系统错误
- PingFederate 配置为 CAS，OKTA 配置为 IDP
- SSO 配置后无法登录 ThingWorx
- 在设置 SSO（单点登录）后登录 Windchill 时，浏览器报告以下错误
login fails at url https://<pingfederatehostname:9031/idp/SSO.saml2> with following error message Unexpected System Error Sorry for the inconvenience. Please contact your administrator for assistance and provide the reference number below to help locate and correct the problem Reference#: 3035-9636
- PingFederate 服务器日志报告以下错误：
INFO [org.sourceid.websso.servlet.reqparam.ValidationHub] Created 1 validators for parameter wtrealm 2024-04-03 07:06:08,390 tid:-NbV57W-42RVzNaOmwmIdnK5gNM ERROR [org.sourceid.saml20.bindings.LoggingInterceptor] Handle Exception (urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST): org.sourceid.config.ConfigurationException: Unable to lookup sp connection metadata for entityid='http://www.okta.com/xxxxxxxxxxxxx' 2024-04-03 07:06:08,406 WARN [org.eclipse.jetty.server.HttpChannel] /idp/SSO.saml2 javax.servlet.ServletException: javax.servlet.ServletException: org.sourceid.config.ConfigurationException: Unable to lookup sp connection metadata for entityid='http://www.okta.com/xxxxxxxxxxxxx' at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:162) ~[jetty-server-9.4.44.v20210927patch1.jar:9.4.44.v20210927patch1] at org.eclipse.jetty.server.handler.StatisticsHandler.handle(StatisticsHandler.java:179) ~[jetty-server-9.4.44.v20210927patch1.jar:9.4.44.v20210927patch1] at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) ~[jetty-server-9.4.44.v20210927patch1.jar:9.4.44.v20210927patch1]
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