技术文章 - CS384150

以 Windows SYSTEM 用户身份静默安装 Windchill Workgroup Manager 无法安装 Creo Platform Services

已修改: 24-Jan-2023   


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适用于

  • Windchill PDMLink 12.1.0.0
  • Windchill Workgroup Manager
  • Silent installation

说明

  • 以 Windows SYSTEM 用户身份静默安装 Windchill Workgroup Manager 无法安装 Creo Platform Services 并导致安装失败
  • 尝试将 Creo Platform Services 作为 Windchill Workgroup Manager 安装的一部分进行安装失败,并在 pim_installmgr.log(-2147023436 超时)和安装日志中出现错误,其中 pim_creoagent.msi.log 指向不存在的 D:\Users\Public\Documents文件夹位置:
...
A command line argument forced the install destination to be C:\Program Files\PTC.
Starting the installation of Creo 9 Platform Services.
The Command line execution of "C:\install\MED-60707-CD-121_12-1-1-0_Windchill-Workgroup-Managers\msi\creosvcs.exe" returned an exit code of -2147023436 .
Installation failed, refer to the installation log file for more information. You can Restart the failed application installs or click Exit to close the installer.

Prerequiste installation of - Creo 9 Platform Services has failed 
Starting the installation of Windchill File System.
The Command line execution of "msiexec.exe /qn /norestart /I "C:\install\MED-60707-CD-121_12-1-1-0_Windchill-Workgroup-Managers\msi\PtcVfs64.msi" /lv "C:\Users\admin\Documents/pim_PtcVfs64.msi.log"" returned an exit code of 0.

Prerequiste installation of - Creo 9 Platform Services has failed. Installation will abort !! 
[0C80:2134][2023-01-10T09:37:11]i001: Burn v3.10.1.2213, Windows v10.0 (Build 17763: Service Pack 0), path: C:\install\MED-60707-CD-121_12-1-1-0_Windchill-Workgroup-Managers\msi\creosvcs.exe
[0C80:2134][2023-01-10T09:37:11]i000: Initializing string variable 'InstallFolder' to value '[CommonFiles64Folder]PTC'
[0C80:2134][2023-01-10T09:37:11]i009: Command Line: '/install /quiet /norestart /log D:\Users\Public\Documents/pim_creoagent.msi.log '
[0C80:2134][2023-01-10T09:40:16]e000: Error 0x800705b4: Failed to open parent pipe: \\.\pipe\BurnPipe.{AA4CE536-DA0C-4E9E-AA8B-7D5076EF74A6}
[0C80:2134][2023-01-10T09:40:16]e000: Error 0x800705b4: Failed to connect to unelevated process.
[0C80:2134][2023-01-10T09:40:16]e000: Error 0x800705b4: Failed to run per-machine mode.

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