技术文章 - CS379269
从 ThingWorx Navigate 下载带有 Adobe Acrobat 扩展程序的 Google Chrome 中的 PDF 文档时出现错误“无法提供媒体”
已修改: 27-Oct-2022
适用于
- Windchill Navigate (formerly ThingWorx Navigate) 9.2 to 9.3
说明
- 从 ThingWorx Navigate 下载带有Adobe Acrobat扩展的Google Chrome中的 PDF 文档时出现错误无法提供媒体
- 谷歌浏览器开发工具 > 网络显示服务器返回“ 500 Internal Server Error ”
- MethodServer 日志报告以下错误，与文章 - CS366405 - 在 Windchill PDMLink (ptc.com) 中使用 Chrome 的 Adobe Acrobat 打开 PDF 时发生错误中描述的错误相同
HTTP Status 500 – Internal Server Error
Type Status Report
Message The signature from "https://xxxx.xxx.xxx.com/Windchill/servlet/WindchillGW", signed at "Thu Mar 31 07:57:31 GMT 2022", received at "Thu Mar 31 07:57:32 GMT 2022", is already used. Please retry the operation. If the error persists please contact the system administrator.
Description The server encountered an unexpected condition that prevented it from fulfilling the request.
ERROR : wt.fv.master - Error in doDirectDownload (wt.intersvrcom.intersvrcomResource/46) wt.wrmf.transport.WTTransportException: The signature from "https://wnc12010.tsdevtest.ptc.com/Windchill/servlet/WindchillGW", signed at "Thu Mar 31 07:57:31 GMT 2022", received at "Thu Mar 31 07:57:32 GMT 2022", is already used. Please retry the operation. If the error persists please contact the system administrator.
at wt.intersvrcom.URLAuthenticator.checkAuthentication(URLAuthenticator.java:265)
at wt.fv.master.StandardMasterService.doDirectDownload(StandardMasterService.java:3215)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
......
这是文章 379269 的 PDF 版本，可能已过期。最新版本 CS379269