技术文章 - CS375371

某些用户无法通过 SSO 进行身份验证

已修改: 18-Mar-2024   


注意:本文已使用机器翻译软件翻译,以方便非英语客户阅读。但翻译内容可能包含语法错误或不准确之处。请注意, PTC对本文所含信息的翻译准确性及使用后果不承担任何责任。请在 此处 查看本文的英文原始版本以便参考。有关机器翻译的更多详情,请单击 此处
感谢您告诉我们。我们将尽快审阅此译文。

适用于

  • ThingWorx Platform 9.3

说明

某些用户无法通过 SSO 进行身份验证,并在网页上出现错误:
The system is currently encountering an authentication configuration error.
Close the browser and try to login again. If the problem persists, contact your administrator.
Thingworx Security.log 报告错误:
[L: DEBUG] [O: S.c.t.s.a.s.ThingworxSSOAuthenticator] [I: ] [U: SuperUser] [S: ] [P: ] [T: https-jsse-nio-8443-exec-51] IdP Credential Attributes: [uid, group]
[L: ERROR] [O: S.c.t.s.a.s.ThingworxSSOAuthenticator] [I: ] [U: ???] [S: ] [P: ] [T: https-jsse-nio-8443-exec-51] [ Failed to utilize the SSO component for authentication ][ com.thingworx.security.authentication.AuthenticatorException: com.thingworx.common.exceptions.InvalidRequestException: Group [<TWX_GROUP_NAME>] does not exist ][ com.thingworx.common.exceptions.InvalidRequestException: Group [<TWX_GROUP_NAME>] does not exist ][ Group [<TWX_GROUP_NAME>] does not exist ]
[L: DEBUG] [O: S.c.t.s.a.s.ThingworxSSOAuthenticator] [I: ] [U: ???] [S: ] [P: ] [T: https-jsse-nio-8443-exec-51] authentication status: [false]
[L: ERROR] [O: S.c.t.s.a.AuthenticationFilter] [I: ] [U: ???] [S: ] [P: ] [T: https-jsse-nio-8443-exec-51] Could not handle request
[L: ERROR] [O: S.c.t.s.a.AuthenticatorExceptionHandler] [I: ] [U: ???] [S: ] [P: ] [T: https-jsse-nio-8443-exec-51] errorMessage: [Unauthorized], statusCode: [401]
[L: ERROR] [O: S.c.t.s.a.AuthenticatorExceptionHandler] [I: ] [U: ???] [S: ] [P: ] [T: https-jsse-nio-8443-exec-51] [ com.thingworx.security.authentication.AuthenticatorException: com.thingworx.common.exceptions.InvalidRequestException: Group [<TWX_GROUP_NAME>] does not exist ][ com.thingworx.common.exceptions.InvalidRequestException: Group [<TWX_GROUP_NAME>] does not exist ][ Group [<TWX_GROUP_NAME>] does not exist ]
[L: WARN] [O: S.c.t.s.m.ApplicationKeyManager] [I: ] [U: ???] [S: ] [P: ] [T: WSExecutionProcessor-42] *** ApplicationKey not found ***



这是文章 375371 的 PDF 版本,可能已过期。最新版本 CS375371