1. 主页
  2. 支持
技术文章 - CS370599

在 Windchill PDMLink 中，PTC 解决方案安装程序失败，并显示错误“HTTP 服务器无法启动”

已修改: 19-Feb-2025   


注意：本文已使用机器翻译软件翻译，以方便非英语客户阅读。但翻译内容可能包含语法错误或不准确之处。请注意， PTC对本文所含信息的翻译准确性及使用后果不承担任何责任。请在 此处 查看本文的英文原始版本以便参考。有关机器翻译的更多详情，请单击 此处 。
感谢您告诉我们。我们将尽快审阅此译文。

适用于

  • Windchill PDMLink 12.0 to 13.0

说明

  • 在 Windchill PDMLink 中，PTC 解决方案安装程序失败，并显示错误“HTTP 服务器无法启动”
  • PSI 安装无法启动 Apache 
DEBUG  03-06-2022 09:20:12 - apache appears to be down.  Starting it... 
DEBUG  03-06-2022 09:20:12 - Executing: cmd.exe /C set SystemRoot 
DEBUG  03-06-2022 09:20:12 - Executing: cmd.exe /C set SystemRoot 
DEBUG  03-06-2022 09:20:12 - Starting Apache with: C:\Windows\system32\cmd.exe /C start "Apache D:\ptc\Windchill_12.0\HTTPServer" /MIN C:\Windows\system32\cmd.exe /C D:\ptc\Windchill_12.0\HTTPServer\bin\httpd.exe -f D:\ptc\Windchill_12.0\HTTPServer\conf\httpd.conf 
DEBUG  03-06-2022 09:20:12 - Executing: C:\Windows\system32\cmd.exe /C start Apache D:\ptc\Windchill_12.0\HTTPServer /MIN C:\Windows\system32\cmd.exe /C D:\ptc\Windchill_12.0\HTTPServer\bin\httpd.exe -f D:\ptc\Windchill_12.0\HTTPServer\conf\httpd.conf 
DEBUG  03-06-2022 09:20:43 - Post-startup connection check timed out. 
DEBUG  03-06-2022 09:20:43 - com.ptc.windchill.install.psi.InstallCommandException 
DEBUG  03-06-2022 09:20:43 - at com.ptc.windchill.install.suite.runnables.AbstractWebService.start(AbstractWebService.java:300) 
DEBUG  03-06-2022 09:20:43 - at com.ptc.windchill.install.suite.WindchillLoaderManagerImpl.startApache(WindchillLoaderManagerImpl.java:776) 
DEBUG  03-06-2022 09:20:43 - at com.ptc.windchill.install.suite.WindchillLoaderManagerImpl.loadSubinstallerData(WindchillLoaderManagerImpl.java:261) 
DEBUG  03-06-2022 09:20:43 - at com.ptc.windchill.install.suite.WindchillLoaderManagerImpl.process(WindchillLoaderManagerImpl.java:142) 
DEBUG  03-06-2022 09:20:43 - at com.ptc.windchill.install.suite.WindchillLoaderManager.process(WindchillLoaderManager.java:40) 
DEBUG  03-06-2022 09:20:43 - at com.ptc.windchill.install.framework.InstallAction.run(InstallAction.java:469) 
DEBUG  03-06-2022 09:20:43 - at com.ptc.windchill.install.framework.InstallAction.install(InstallAction.java:314) 
DEBUG  03-06-2022 09:20:43 - at com.zerog.ia.installer.actions.CustomAction.installSelf(Unknown Source) 
DEBUG  03-06-2022 09:20:43 - at com.zerog.ia.installer.InstallablePiece.install(Unknown Source) 
DEBUG  03-06-2022 09:20:43 - at com.zerog.ia.installer.InstallablePiece.install(Unknown Source) 
DEBUG  03-06-2022 09:20:43 - at com.zerog.ia.installer.InstallablePiece.install(Unknown Source) 
DEBUG  03-06-2022 09:20:43 - at com.zerog.ia.installer.InstallablePiece.install(Unknown Source) 
DEBUG  03-06-2022 09:20:43 - at com.zerog.ia.installer.GhostDirectory.install(Unknown Source) 
DEBUG  03-06-2022 09:20:43 - at com.zerog.ia.installer.InstallablePiece.install(Unknown Source) 
DEBUG  03-06-2022 09:20:43 - at com.zerog.ia.installer.Installer.install(Unknown Source) 
DEBUG  03-06-2022 09:20:43 - at com.zerog.ia.installer.actions.InstallProgressAction.ae(Unknown Source) 
DEBUG  03-06-2022 09:20:43 - at com.zerog.ia.installer.actions.ProgressPanelAction$1.run(Unknown Source) 
DEBUG  03-06-2022 09:20:43 - Installation is Aborting.  The installation cannot continue.
 
FATAL  06-06-2022 09:01:07 - Aborting installation. 
FATAL  06-06-2022 09:01:07 - Installation is Aborting.  The installation cannot continue.
 
FATAL  06-06-2022 09:01:07 - HTTP Server failed to start.
  • 手动启动 Apache 会抛出以下错误

用户添加的图片

这是文章 370599 的 PDF 版本，可能已过期。最新版本 CS370599