技术文章 - CS370099
当 ThingWorx 尝试连接到为 SSL/TLS 配置的 InfluxDB 时，出现“无法连接到 PersistenceProvider：InfluxPersistenceProvider”
已修改: 29-Sep-2025
适用于
- ThingWorx Platform 9.0 to 10.0
- InfluxDB
说明
- 无法将 ThingWorx 连接到 InfluxDB
- InfluxDB 配置为使用 SSL/TLS，但 ThingWorx Platform 无法连接到它
- 如何基于 InfluxDB 设置带有 SSL/TLS 的辅助持久性提供程序
- 在配置为使用 HTTPS 的InfluxDB 持久性提供程序上按“保存”时出现错误
- 保存 InfluxDB 持久化提供程序时，在位于<ThingworxStorage>\logs的ErrorLog.log中观察到错误：
[L: ERROR] [O: EcqlcLogger] [I: ] [U: Administrator] [S: ] [P: ] [T: https-jsse-nio-443-exec-6] Import Failed: Unable to update PersistenceProvider: Unable to connect to the PersistenceProvider: InfluxPersistenceProvider java.lang.Exception: Unable to connect to the PersistenceProvider: InfluxPersistenceProvider at com.thingworx.persistence.provider.PersistenceProviderManager.handleUpdateEntity(PersistenceProviderManager.java:279) ... Wrapped by: java.lang.Exception: Unable to update PersistenceProvider: Unable to connect to the PersistenceProvider: InfluxPersistenceProvider at com.thingworx.persistence.provider.PersistenceProviderManager.handleUpdateEntity(PersistenceProviderManager.java:282) at com.thingworx.system.managers.BaseManager.updateEntity(BaseManager.java:742) at com.thingworx.system.managers.BaseManager.updateEntity(BaseManager.java:617) ... Wrapped by: java.lang.Exception: Import Failed: Unable to update PersistenceProvider: Unable to connect to the PersistenceProvider: InfluxPersistenceProvider at com.thingworx.contentmanagement.ImportProcessorWorker.run(ImportProcessorWorker.java:328) at com.thingworx.contentmanagement.ImportProcessor.processImport(ImportProcessor.java:80) at com.thingworx.webservices.BaseService.handleUpdate(BaseService.java:1040) ...
- 在 ThingWorx Composer 中保存 InfluxDB 持久化提供程序实体时出现以下错误：
PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
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