技术文章 - CS361252
Windchill SSO 登录失败并在 Windchill 中出现错误 500
已修改: 05-Jan-2023
适用于
- Windchill PDMLink 11.1 to 12.1
- When enabling logger sso.shibboleth.sessionHook=DEBUG information as below are displayed in MethodServer.log.
DEBUG [ajp-nio-127.0.0.1-8010-exec-11] sso.shibboleth.sessionHook [email protected] - Query Parameter - return = https://PP-0000000CZ.portal.ptc.io/Shibboleth.sso/SAML2/POST?hook=1&target=ss%3Amem%3A7182eea127a08b9aa8704d23246a0bd83985125408f10ed9fe06e77e8ccc248f DEBUG [ajp-nio-127.0.0.1-8010-exec-11] sso.shibboleth.sessionHook [email protected] - Query Parameter - target = https://PP-0000000CZ.portal.ptc.io/Windchill/app/ DEBUG [ajp-nio-127.0.0.1-8010-exec-11] sso.shibboleth.sessionHook [email protected] - Windchill Domain Name = pp-0000000cz.portal.ptc.io DEBUG [ajp-nio-127.0.0.1-8010-exec-11] sso.shibboleth.sessionHook [email protected] - return and/or target query parameter URL's domain name are NOT same as Windchill Server's.
Windchill Domain Name . pp-0000000cz.portal.ptc.io is different from PP-0000000CZ.portal.ptc.io target
说明
- Windchill SSO 登录失败并在 Windchill 中出现错误 500
- MethodServer 日志中的错误
ERROR [ajp-nio-127.0.0.1-8010-exec-8] wt.licenseusage.licensing.LicenseFilter Administrator - javax.servlet.ServletException: wt.util.WTException: Failed to process the request. Contact your administrator for assistance. ERROR [ajp-nio-127.0.0.1-8010-exec-8] wt.method.MethodContextMonitor.contexts.servletRequest Administrator - 2022-01-19 17:01:42.181 +0100, q3q6hca;kyl7bmib;3208;2nx80j;33752, -, -, q3q6hca;kyl7bmib;3208;2nx80j;33751, Administrator, 10.164.133.0, -, -, , 0, 0, 0.0, 0, 0.0, 0.046875, 0.0514661 wt.util.WTException: Failed to process the request. Contact your administrator for assistance. at org.apache.jsp.WEB_002dINF.jsp.sso.shibboleth.sessionHook_jsp._jspService(sessionHook_jsp.java:199) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) at javax.servlet.http.HttpServlet.service(HttpServlet.java:764) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:465) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:383) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:331) at javax.servlet.http.HttpServlet.service(HttpServlet.java:764) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.ptc.core.ui.validation.URLValidationFilter.doFilter(URLValidationFilter.java:86) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:712) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:462) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:388) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:316) at org.springframework.web.servlet.view.InternalResourceView.renderMergedOutputModel(InternalResourceView.java:171) at org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:316) at org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1396) at org.springframework.web.servlet.DispatcherServlet.processDispatchResult(DispatcherServlet.java:1141) at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:1080) at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:963) at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:1006) at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:898) at javax.servlet.http.HttpServlet.service(HttpServlet.java:655) at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:883) at javax.servlet.http.HttpServlet.service(HttpServlet.java:764) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at wt.licenseusage.licensing.LicenseFilter.doFilter(LicenseFilter.java:47) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.ptc.core.ui.validation.URLValidationFilter.doFilter(URLValidationFilter.java:86) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at wt.httpgw.filter.WTContextBeanFilter.doWithWtContextBeanHandler(WTContextBeanFilter.java:104) at wt.httpgw.filter.WTContextBeanFilter.doFilter(WTContextBeanFilter.java:58) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at wt.servlet.CompressionFilter.doFilter(CompressionFilter.java:301) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at wt.servlet.RequestInterrupter.doFilter(RequestInterrupter.java:335) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at wt.servlet.ServletRequestMonitor.doFilter(ServletRequestMonitor.java:1677) at wt.servlet.ServletRequestMonitorFilter.doFilter(ServletRequestMonitorFilter.java:57) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:196) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:542) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:135) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:364) at org.apache.coyote.ajp.AjpProcessor.service(AjpProcessor.java:526) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:831) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1660) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191) at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.base/java.lang.Thread.run(Thread.java:829)
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