技术文章 - CS357761

连接到 ThingWorx 平台时,eMessage Connector 日志文件中显示“PKIX 路径验证失败”

已修改: 29-Sep-2025   


注意:本文已使用机器翻译软件翻译,以方便非英语客户阅读。但翻译内容可能包含语法错误或不准确之处。请注意, PTC对本文所含信息的翻译准确性及使用后果不承担任何责任。请在 此处 查看本文的英文原始版本以便参考。有关机器翻译的更多详情,请单击 此处
感谢您告诉我们。我们将尽快审阅此译文。

适用于

  • ThingWorx Platform 8.5 to 10.0
  • eMessage Connector

说明

  • eMessage Connector (EMC) 无法与 ThingWorx Platform 连接
  • 尝试将 EMC 连接到 ThingWorx 平台时出现 SSL 错误
  • Axeda 代理无法连接到 ThingWorx 平台,因为 EMC 显示 SSL 错误
  • SSL 证书已过期,现在 EMC 无法连接 ThingWorx 平台
  • emessage.log文件中记录了以下内容:
     ERROR ctpeEmessageRequestContext - converter=EgressConverter contextId=79627: failure occurred: failureMessage=Unbind Request Failure java.util.concurrent.CompletionException: com.thingworx.fabric.PlatformNotConnectedException: Unable to forward message. Platform or network unavailable or too busy at java.base/java.util.concurrent.CompletableFuture.encodeThrowable(CompletableFuture.java:331) at java.base/java.util.concurrent.CompletableFuture.uniApplyNow(CompletableFuture.java:670) at java.base/java.util.concurrent.CompletableFuture.uniApplyStage(CompletableFuture.java:658) ... Caused by: com.thingworx.fabric.PlatformNotConnectedException: Unable to forward message. Platform or network unavailable or too busy at com.thingworx.fabric.impl.AbstractManyPlatformWebSocketFabric.getChannel(AbstractManyPlatformWebSocketFabric.java:591) at com.thingworx.fabric.impl.AbstractManyPlatformWebSocketFabric.send(AbstractManyPlatformWebSocketFabric.java:451) at com.thingworx.sdk.impl.protocol.DefaultMessageChannel.send(DefaultMessageChannel.java:132) ... 36 common frames omitted WARN ctsitnetty.NettyChannelHandler - [ClientHandler: 228d47af] SSLHandshake Exception, websocket not created: javax.net.ssl.SSLHandshakeException: PKIX path validation failed: java.security.cert.CertPathValidatorException: validity check failed at java.base/sun.security.ssl.Alert.createSSLException(Alert.java:131) at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:349) at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:292) ... Caused by: sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: validity check failed at java.base/sun.security.validator.PKIXValidator.doValidate(PKIXValidator.java:369) at java.base/sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:263) at java.base/sun.security.validator.Validator.validate(Validator.java:264) ... Caused by: java.security.cert.CertPathValidatorException: validity check failed at java.base/sun.security.provider.certpath.PKIXMasterCertPathValidator.validate(PKIXMasterCertPathValidator.java:135) at java.base/sun.security.provider.certpath.PKIXCertPathValidator.validate(PKIXCertPathValidator.java:224) at java.base/sun.security.provider.certpath.PKIXCertPathValidator.validate(PKIXCertPathValidator.java:144) ... <Validation Failure Reason> at java.base/sun.security.x509.CertificateValidity.valid(CertificateValidity.java:277) at java.base/sun.security.x509.X509CertImpl.checkValidity(X509CertImpl.java:675) at java.base/sun.security.provider.certpath.BasicChecker.verifyValidity(BasicChecker.java:190) ...

这是文章 357761 的 PDF 版本,可能已过期。最新版本 CS357761