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技术文章 - CS346136

在 ThingWorx Platform/Navigate 中配置 ADFS 单点登录 (SSO) 后，登录失败，并出现错误“系统当前遇到身份验证配置错误”。

已修改: 08-Dec-2025   


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适用于

  • Windchill Navigate (formerly ThingWorx Navigate) 9.1 to 10.0
  • ThingWorx Platform 9.1 to 10.0

说明

  • 登录失败，错误信息为：在配置 ADFS 单点登录 (SSO) 后The system is currently encountering an authentication configuration error
身份验证失败.png
  • ThingWorx 安全日志报告：
 [L: ERROR] [O: S.c.t.s.a.AuthenticationFilter] [I: ] [U: ] [S: ] [P: ] [T: https-openssl-nio-8443-exec-3] Could not handle request
[L: ERROR] [O: S.c.t.s.a.AuthenticatorExceptionHandler] [I: ] [U: ???] [S: ] [P: ] [T: https-openssl-nio-8443-exec-3] errorMessage: [ Unauthorized ], statusCode: [ 401 ]
[L: ERROR] [O: S.c.t.s.a.AuthenticatorExceptionHandler] [I: ] [U: ???] [S: ] [P: ] [T: https-openssl-nio-8443-exec-3] [ null ] [ com.thingworx.common.exceptions.InvalidRequestException: An invalid UserID and/or Password parameter has been specified for Authentication Scheme: AUTH_THINGWORX_ESSO ][ An invalid UserID and/or Password parameter has been specified for Authentication Scheme: AUTH_THINGWORX_ESSO ]
[L: ERROR] [O: S.c.t.s.a.s.ThingworxSSOAuthenticator] [I: ] [U: ] [S: ] [P: ] [T: https-openssl-nio-8443-exec-1] [ Failed to utilize the SSO component for authentication ][ Keyczar Crypter class was not initialized properly. Ensure that keyCzarKeyFolderPath points to a valid keyCzarKey location ]
[L: ERROR] [O: S.c.t.s.a.AuthenticationFilter] [I: ] [U: ] [S: ] [P: ] [T: https-openssl-nio-8443-exec-1] Could not handle request
[L: ERROR] [O: S.c.t.s.a.AuthenticatorExceptionHandler] [I: ] [U: ???] [S: ] [P: ] [T: https-openssl-nio-8443-exec-1] errorMessage: [Unauthorized], statusCode: [401]
[L: ERROR] [O: S.c.t.s.a.AuthenticatorExceptionHandler] [I: ] [U: ???] [S: ] [P: ] [T: https-openssl-nio-8443-exec-1] [ Keyczar Crypter class was not initialized properly. Ensure that keyCzarKeyFolderPath points to a valid keyCzarKey location ]

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