技术文章 - CS341386
ThingWorx平台ApplicationLog.log文件中显示“[2,002] 无连接。请联系管理员。”
已修改: 14-Jun-2026
适用于
- ThingWorx Platform 8.4 to 10.2
说明
- 无法访问 ThingWorx 平台
- 短时间内无法访问 ThingWorx 平台
- ThingWorx平台似乎已暂时与数据库断开连接。
- ThingWorx平台中的页面部分加载后,仍然空白。
- ThingWorx在短暂无法使用后似乎自动恢复了。
- 在<ThingworxStorage>\logs\ApplicationLog.log文件中可以看到以下一个或多个错误集(根据正在执行的操作,可能会看到几个不同的错误):
- 持久属性更新
[L: ERROR] [O: ctppPersistentPropertyDataProcessor] [I: ] [U: SuperUser] [S: ] [T: pool-15-thread-3] Error executing batch update of persistent properties .. [L: WARN] [O: cmvciNewPooledConnection] [I: ] [U: SuperUser] [S: ] [T: pool-15-thread-18] [c3p0] A PooledConnection that has already signalled a Connection error is still in use! [L: WARN] [O: cmvciNewPooledConnection] [I: ] [U: SuperUser] [S: ] [T: pool-15-thread-18] [c3p0] Another error has occurred [ org.postgresql.util.PSQLException: This connection has been closed. ] which will not be reported to listeners! [L: ERROR] [O: ctpThingworxDefaultTransaction] [I: ] [U: SuperUser] [S: ] [T: pool-15-thread-18] Could not commit the transaction. [L: WARN] [O: cmvaThreadPoolAsynchronousRunner] [I: ] [U: ] [S: ] [T: C3P0PooledConnectionPoolManager[identityToken->2zujb8ae8uod6kp223lu|74b548df]-<Entity>] com.mchange.v2.async.ThreadPoolAsynchronousRunner$DeadlockDetector@56b0b57f -- APPARENT DEADLOCK!!! Creating emergency threads for unassigned pending tasks! ... [L: ERROR] [O: ctppBatchStreamEntryProcessor] [I: ] [U: SuperUser] [S: ] [T: pool-3-thread-5] Error executing batch ... [L: ERROR] [O: ctppPostgresModelExceptionTranslator] [I: ] [U: System] [S: ] [T: pool-9-thread-1] [message: [2,002] No connection. Contact the administrator.]
- 聚光灯搜索
[L: ERROR] [O: ctwResources] [I: ] [U: <User>] [S: ] [P: ] [T: https-jsse-nio-8443-exec-7] Unable to Invoke Service SpotlightSearch on SearchFunctions : Unable to get search entries: [2,002] No connection. Contact the administrator.
- 持久属性更新
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