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技术文章 - CS341386

ThingWorx Platform 上的 ApplicationLog.log 中显示“[2,002] 无连接。请联系管理员。”

已修改: 28-Feb-2025   


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适用于

  • ThingWorx Platform 8.4 to 9.7

说明

  • 无法访问 ThingWorx 平台
  • 短时间内无法访问 ThingWorx Platform
  • ThingWorx 平台似乎已暂时与数据库断开连接
  • ThingWorx 似乎在短时间不可用后自动恢复
  • <ThingworxStorage>\logs\ApplicationLog.log文件中出现以下错误： 
 [L: ERROR] [O: ctppPersistentPropertyDataProcessor] [I: ] [U: SuperUser] [S: ] [T: pool-15-thread-3] Error executing batch update of persistent properties .. [L: WARN] [O: cmvciNewPooledConnection] [I: ] [U: SuperUser] [S: ] [T: pool-15-thread-18] [c3p0] A PooledConnection that has already signalled a Connection error is still in use! [L: WARN] [O: cmvciNewPooledConnection] [I: ] [U: SuperUser] [S: ] [T: pool-15-thread-18] [c3p0] Another error has occurred [ org.postgresql.util.PSQLException: This connection has been closed. ] which will not be reported to listeners! [L: ERROR] [O: ctpThingworxDefaultTransaction] [I: ] [U: SuperUser] [S: ] [T: pool-15-thread-18] Could not commit the transaction. [L: WARN] [O: cmvaThreadPoolAsynchronousRunner] [I: ] [U: ] [S: ] [T: C3P0PooledConnectionPoolManager[identityToken->2zujb8ae8uod6kp223lu|74b548df]-AdminTaskTimer] com.mchange.v2.async.ThreadPoolAsynchronousRunner$DeadlockDetector@56b0b57f -- APPARENT DEADLOCK!!! Creating emergency threads for unassigned pending tasks! ... [L: ERROR] [O: ctppBatchStreamEntryProcessor] [I: ] [U: SuperUser] [S: ] [T: pool-3-thread-5] Error executing batch ... [L: ERROR] [O: ctppPostgresModelExceptionTranslator] [I: ] [U: System] [S: ] [T: pool-9-thread-1] [message: [2,002] No connection. Contact the administrator.]
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