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技术文章 - CS330705

ThingWorx 启动失败，并出现错误“当前许可证已过期。正在关闭平台！”

已修改: 11-Apr-2025   


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适用于

  • ThingWorx Platform 8.0 to 10.0
  • Windchill Navigate (formerly ThingWorx Navigate) 8.5.0 to 9.5
  • Apache Tomcat

说明

  • 之前运行良好的 ThingWorx 服务器现在无法启动
  • ThingWorx 关闭且 Tomcat 服务未启动
  • ThingWorx 仅运行一分钟就关闭
  • ThingWorx 停止工作并出现502-Bad Gateway错误
  • 在/ThingworxStorage/logs/ApplicationLog.log 中观察到以下错误： 
[L: INFO] [O: c.t.s.s.l.LicensingStateMachine] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Found previously loaded features in trusted storage
[L: INFO] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Unable to read trial license file. Attempting to load as Paid license
[L: ERROR] [O: c.t.s.s.l.PaidLicenseManager] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Current license is past expiration date. Shutting down the platform!
[L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ====================================================================
[L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Current license is past expiration date. Shutting down the platform!
[L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ====================================================================
[L: WARN] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Shutting down the Platform.
  • 许可证未过期，但重新启动 ThingWorx 时出现错误
  • 安装了新的许可证文件，但 ThingWorx 仍然无法启动
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