技术文章 - CS326950
即使预注册成功,也无法在 ThingWorx Solution Central 上注册实例
已修改: 28-Aug-2025
适用于
- ThingWorx Solution Central 8.5
- ThingWorx Platform 8.5 to 9.3
说明
- 无法在解决方案中心注册服务器
- 尝试连接到解决方案中心时出现错误
ERROR] [O: ctwSubsystems] [I: ] [U: <username>] [S: ] [P: ] [T: https-jsse-nio-8443-exec-2] Unable to Invoke Service RegisterOrUpdateInstance on SolutionCentralSubsystem : Unable to fetch Access Token, check logs for details
- 预登记成功
- 尝试在 Solution Central 上注册 ThingWorx 实例时在浏览器中返回错误:
Registration failed: Preregister the instance ID of this ThingWorx instance before attempting to register it with Solution Central
- \ThingworxStorage\logs\ApplicationLog.log显示错误:
[L: ERROR] [O: c.t.s.s.s.SolutionCentralSubsystem] [I: ] [U: <User>] [S: ] [P: ] [T: https-jsse-nio-8443-exec-4] Unable to fetch Access Token - Reason : com.microsoft.aad.adal4j.AuthenticationException: {"error_description":"AADSTS700016: Application with identifier '<ID>' was not found in the directory 'PTC Cloud Solution Central'. This can happen if the application has not been installed by the administrator of the tenant or consented to by any user in the tenant. You may have sent your authentication request to the wrong tenant.\r\nTrace ID: <ID>\r\nCorrelation ID: <ID>\r\nTimestamp: <Time>","error":"unauthorized_client","error_uri":"https:\/\/login.microsoftonline.com\/error?code=700016"} [L: ERROR] [O: c.t.s.s.s.SolutionCentralSubsystem] [I: ] [U: <User>] [S: ] [P: ] [T: https-jsse-nio-8443-exec-4] Unable to verify Thingworx instance in Azure Active Directory, max retries = 3 [L: ERROR] [O: c.t.s.s.s.SolutionCentralSubsystem] [I: ] [U: <User>] [S: ] [P: ] [T: https-jsse-nio-8443-exec-4] Setting isEnabled to false due to exception encountered while trying to register with SolutionCentral : Registration is not completed successfully. Try "Update Registration" functionality after some time.
Registration failed - Reason : Preregister the instance ID of this ThingWorx instance before attempting to register it with Solution Central, StatusCode: 403
这是文章 326950 的 PDF 版本,可能已过期。最新版本 CS326950