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技术文章 - CS325527

ThingWorx IntegrationRuntime 无法连接到 ThingWorx，并显示“加载配置时出错”的错误信息。

已修改: 28-Nov-2025   


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适用于

  • Windchill Navigate (formerly ThingWorx Navigate) 1.8.0 to 9.7

说明

  • ThingWorx IntegrationRuntime 无法连接到 ThingWorx，并Error loading config
  • IntegrationRuntime.log中出现错误
[vert.x-eventloop-thread-0] INFO ctiIntegrationRuntimeConfiguration - Reading from config file C:\ptc\ThingWorxNavigate\ThingWorxNavigate-8.5.3\integration-runtime\integrationRuntime-settings.json.encrypted
[vert.x-eventloop-thread-0] INFO ctiIntegrationRuntimeConfiguration - Attempting to read secret.management.config.file property file:"C:\ptc\ThingWorxNavigate\ThingWorxNavigate-8.5.3\ThingworxPlatform\/twx-sec-cli.conf" for encryption configuration file.
[vert.x-eventloop-thread-0] INFO ctsSecurityManagerBootstrapper - initializing KeyStore provider
[vert.x-eventloop-thread-0] WARN ctiIntegrationRuntimeConfiguration - Error loading config, possible cause: This error was probably caused by a misconfiguration with the encrypted config.
org.json.JSONException: Illegal escape. at 436 [character 16 line 18]
at org.json.JSONTokener.syntaxError(JSONTokener.java:505)
at org.json.JSONTokener.nextString(JSONTokener.java:353)
at org.json.JSONTokener.nextValue(JSONTokener.java:428)
at org.json.JSONObject.<init>(JSONObject.java:245)
at org.json.JSONTokener.nextValue(JSONTokener.java:431)
at org.json.JSONObject.<init>(JSONObject.java:245)
at org.json.JSONTokener.nextValue(JSONTokener.java:431)
at org.json.JSONObject.<init>(JSONObject.java:245)
at org.json.JSONObject.<init>(JSONObject.java:399)
at com.twx.integration.IntegrationRuntimeConfiguration.readEncryptedConfiguration(IntegrationRuntimeConfiguration.java:214)
at com.twx.integration.IntegrationRuntimeConfiguration.getInstance(IntegrationRuntimeConfiguration.java:145)
at com.twx.integration.route.IntegrationEngine.<init>(IntegrationEngine.java:53)
at com.twx.integration.Entrypoint.start(Entrypoint.java:37)
at io.vertx.core.AbstractVerticle.start(AbstractVerticle.java:106)
at io.vertx.core.Verticle.start(Verticle.java:66)
at io.vertx.core.impl.DeploymentManager.lambda$doDeploy$8(DeploymentManager.java:556)
at io.vertx.core.impl.ContextImpl.executeTask(ContextImpl.java:369)
at io.vertx.core.impl.EventLoopContext.lambda$executeAsync$0(EventLoopContext.java:38)
at io.netty.util.concurrent.AbstractEventExecutor.safeExecute(AbstractEventExecutor.java:163)
at io.netty.util.concurrent.SingleThreadEventExecutor.runAllTasks(SingleThreadEventExecutor.java:510)
at io.netty.channel.nio.NioEventLoop.run(NioEventLoop.java:518)
at io.netty.util.concurrent.SingleThreadEventExecutor$6.run(SingleThreadEventExecutor.java:1044)
at io.netty.util.internal.ThreadExecutorMap$2.run(ThreadExecutorMap.java:74)
at io.netty.util.concurrent.FastThreadLocalRunnable.run(FastThreadLocalRunnable.java:30)
at java.lang.Thread.run(Unknown Source)
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