技术文章 - CS324807
在 Windchill PDMLink 中无法访问 Windchill 应用程序,HTTP 响应代码为 403 错误
已修改: 23-Sep-2025
适用于
- Windchill PDMLink 11.0 to 13.1
说明
- CPS 更新后无法访问 Windchill 应用程序, HTTP 响应代码为 403错误
The server understood the request but refuses to authorize it
- Windchill wt.auth.Authentication命令失败并出现以下错误
DEBUG [main] wt.httpgw.HTTPLogin - Opening URL connection to https://<servername.domain>/Windchill/servlet/WindchillAuthGW/wt.httpgw.HTTPAuthentication/login DEBUG [main] wt.httpgw.HTTPLogin - Unexpected content type: text/html;charset=utf-8 DEBUG [main] wt.httpgw.HTTPLogin - Failed to get input stream from connection java.io.IOException: Server returned HTTP response code: 403 for URL: https://<servername.domain>/Windchill/servlet/WindchillAuthGW/wt.httpgw.HTTPAuthentication/login
- 升级后服务器无法通过远程 Web 服务器连接
- 重新托管场景后,无法访问 Windchill
- 关键补丁集 (CPS) 更新后,无法访问 Windchill UI
- 方法服务器错误
ERROR [wt.intersvrcom.SiteMonitor.pinger] wt.intersvrcom.SiteMonitor - Names=[Site_Asheville], URL=https://<hostname>/Windchill/servlet/WindchillGWQA, Status=SITE NOT RESPONDING, ResponseSeconds=0.006, TimeOfPing=xxxx-xx-xx xx:xx:xx.xxx -0400 ERROR [wt.intersvrcom.SiteMonitor.pinger] wt.intersvrcom.SiteMonitor - Names=[master], URL=https://<hostname>/Windchill/servlet/WindchillGW, Status=SERVLET ENGINE NOT RESPONDING, ResponseSeconds=0.269, TimeOfPing=xxxx-xx-xx xx:xx:xx.xxx -0400
- 在 Access.log 中看到错误
127.0.0.1 - - [xx/xx/xxxx:xx:xx:xx +0000] "GET /Windchill/servlet/WindchillGW/wt.httpgw.HTTPServer/ping HTTP/1.1" 403 618 2468 127.0.0.1 - - [xx/xx/xxxx xx:xx:xx +0000] "GET /Windchill/wtcore/test/dynAnon.jsp HTTP/1.1" 403 618 1630
- 升级期间 UpdateContainerTemplates 任务失败,升级日志抛出以下日志
2023-09-06T12:42:49,215 ERROR [main] com.ptc.windchill.upgrade.statemachine.state.PhaseEventUpgradeState - Upgrade execution failed with the exception: wt.util.WTException: (com.ptc.windchill.upgrade.util.utilResource/12) wt.util.WTException: Unable to complete startup of all Windchill Service
- 在 Windchill 单点登录 (SSO) 配置的服务器上,无法登录 Windchill,并出现以下浏览器错误
https://<Windchill_hostname>/Windchill/sso/shibboleth/sessionHook?return=https%3A%2F%2F<Windchill_hostname>%2FShibboleth.sso%2FSAML2%2FPOST%3Fhook%3D1%26target%3Dss%253Amem%253Aa2990408f0626e8c92e550f02c06e46a7db4c5ac7bdefaf3a1f42c21d8bbf80d&target=https%3A%2F%2F<Windchill_hostname>%2FWindchill%2Fapp%2F HTTP Status 403 – Forbidden Type Status Report Description The server understood the request but refuses to authorize it
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