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技术文章 - CS314832

在 Inservice 6.4 CPS08 中安装失败并显示“Windchill Loader 失败”

已修改: 22-Dec-2022   


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适用于

  • PTC Arbortext Content Delivery (formerly Servigistics InService) 6.4 F000-CPS08

说明

  • 安装失败并显示“Windchill Loader 失败”
  • SCI_PtcInstall.log:
DEBUG  2019-10-10 17:41:11 - --- Start: com.ptc.windchill.install.sci.git.WindchillLoaderManager @ 912401416 ----- 
DEBUG  2019-10-10 17:41:11 - Product install dir is /opt/ptc/InService/SCI. 
DEBUG  2019-10-10 17:41:11 - Fixing up variable arrays... 
DEBUG  2019-10-10 17:41:11 - Done fixing up variable arrays. 
DEBUG  2019-10-10 17:41:11 - CHOSEN_INSTALL_SET=Advanced 
DEBUG  2019-10-10 17:41:11 - CHOSEN_INSTALL_FEATURE_LIST=Application 
DEBUG  2019-10-10 17:41:11 - Data Load (WindchillLoaderManager): timer.start 
INFO   2019-10-10 17:41:11 - Executing pre-data load actions. 
INFO   2019-10-10 17:41:11 - Found data to load 
INFO   2019-10-10 17:41:11 - Running loader command: /opt/ptc/InService/InS_SW/SW/Applications/Windchill.ear/bin/windchill --java=/opt/ptc/InService/InS_SW/SW/System/Java/bin/java --javaargs=-Dwt.load.installer.serverManagerTimeout=300 wt.load.WindchillLoader -All -Unattended -AbortOnError -Locale=en -User=siteadmin -Password=<redacted>  
INFO   2019-10-10 17:41:12 - joining with std out thread 
INFO   2019-10-10 17:41:12 - std out join complete. 
INFO   2019-10-10 17:41:12 - joining with std error thread 
INFO   2019-10-10 17:41:12 - std err join complete. 
FATAL  2019-10-10 17:41:12 - Windchill loader exited with error status = 1 
FATAL  2019-10-10 17:41:12 - Aborting installation. 
FATAL  2019-10-10 17:41:12 - Installation is Aborting.  The installation cannot continue.
 
FATAL  2019-10-10 17:41:12 - Windchill Loader failed. 
FATAL  2019-10-10 17:41:12 - aborting: original exit_code = 2 
FATAL  2019-10-10 17:41:12 - aborting: normalized exit_code = 2
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