技术文章 - CS307146

部署 ThingWorx 平台时出现“无法初始化和启动系统:null”

已修改: 30-Jul-2025   


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适用于

  • ThingWorx Platform 7.4 to 9.6

说明

  • 无法启动新的 ThingWorx 实例,面临错误
  • Tomcat 启动并显示主页,但 ThingWorx Composer 启动失败
  • 无法初始化和启动系统:null阻止系统启动
  • 尝试启动 ThingWorx 时,在相应的日志中观察到以下内容:
    • 应用程序日志
       [DATE_TIME] [L: ERROR] [O: ctsmBaseManager] [I: ] [U: SuperUser] [S: ] [T: [THREAD]] Unable To Initialize Entity System in Users: null [DATE_TIME] [L: ERROR] [O: ctsmBaseManager] [I: ] [U: SuperUser] [S: ] [T: [THREAD]] Unable To Initialize Entity Administrator in Users: null [DATE_TIME] [L: ERROR] [O: ctsmBaseManager] [I: ] [U: SuperUser] [S: ] [T: [THREAD]] Unable To Initialize Entity SuperUser in Users: null ... [DATE_TIME] [L: ERROR] [O: ctsThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: [THREAD]] [message: Unable to initialize and start system: null] [DATE_TIME][L: ERROR] [O: ctsThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: [THREAD]] *** CRITICAL ERROR ON STARTUP: Unable to initialize and start system: null [DATE_TIME] [L: ERROR] [O: ctsThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: [THREAD]] *** Web Application STATE is being set to ERROR! ***
    • catalina.out日志
       [DATE_TIME] [L: INFO] [O: ctppPersistenceProvider] [I: ] [U: SuperUser] [S: ] [T: [THREAD]] Connection ThingworxPersistenceProvider, type NeoPersistenceProviderPackage stopped java.lang.Exception: Unable to initialize and start system: null at com.thingworx.system.ThingWorxServer.loadModel(ThingWorxServer.java:606) at com.thingworx.system.ThingWorxServer.doHA(ThingWorxServer.java:207) at com.thingworx.system.ThingWorxBootstrapper.contextInitialized(ThingWorxBootstrapper.java:152) at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4792) at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5256) at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150) at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:754) at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:730) at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:734) at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:985) at org.apache.catalina.startup.HostConfig$DeployWar.run(HostConfig.java:1857) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at java.lang.Thread.run(Thread.java:748)
  • Tomcat 服务已启动,但没有用户能够访问 Composer,错误代码为 500
  • 使用安装程序升级 ThingWorx 失败后观察到的问题
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