尝试启动 ThingWorx 平台时，Tomcat 日志中出现“创建 SecurityManager 失败，加载 SecretProvider 失败”的错误信息。

• ThingWorx平台启动失败
• Tomcat 可以启动，但 ThingWorx 启动失败
• ThingWorx Platform 全新安装失败，且<ThingworxStorage>\logs\ApplicationLog.log中未记录任何错误。
• 启动 Apache Tomcat 时， <ThingworxStorage>\logs目录未被创建
• ThingWorx 应用程序日志创建在名为LOG_PATH_IS_UNDEFINED的文件夹中，该文件夹位于<tomcat_home>目录下。
• 当 Apache Tomcat 与 ThingWorx 平台位于不同的驱动器上时，ThingWorx 将无法启动。
• 在 sso-settings.json 文件中加密encrypt.accesstoken.password时， Application.log中出现以下错误：

   [L: ERROR] [O: SctsasSSOSettings] [I: ] [U: ] [S: ] [P: ] [T: main] No Access token persistence password specified. [L: ERROR] [O: SctsasSSOSettings] [I: ] [U: ] [S: ] [P: ] [T: main] AccessTokenPersistenceSettings->password cannot be null or empty. [L: ERROR] [O: SctwcThreadLocalContext] [I: ] [U: ] [S: ] [P: ] [T: main] Failed to retrieve SSOContext

• 位于<tomcat_home>\logs目录下的日志文件显示以下内容：
  • thingworx-foundation-stdout.YYYY - MM-DD.txt

|-ERROR in ch.qos.logback.core.joran.spi.Interpreter@3:88 - RuntimeException in Action for tag [contextListener] com.thingworx.exceptions.ConfigurationException: java.lang.RuntimeException: Failed to create SecurityManager, Failed to load SecretProvider
    at com.thingworx.exceptions.ConfigurationException: java.lang.RuntimeException: Failed to create SecurityManager, Failed to load SecretProvider
    at     at com.thingworx.system.configuration.PlatformSettings.getInstance(PlatformSettings.java:3400)
    at     at com.thingworx.logging.LogbackUtilities.loadLogbackConfiguration(LogbackUtilities.java:54)
    at     at com.thingworx.logging.LogUtilities.initializeLoggerContext(LogUtilities.java:440)
    ...
Caused by: java.lang.RuntimeException: Failed to create SecurityManager, Failed to load SecretProvider
    at     at com.thingworx.security.SecurityManagerBootstrapper.init(SecurityManagerBootstrapper.java:108)
    at     at com.thingworx.security.SecurityManagerBootstrapper.init(SecurityManagerBootstrapper.java:74)
    at     at com.thingworx.system.configuration.PlatformSettings.<init>(PlatformSettings.java:2273)
    at     at com.thingworx.system.configuration.PlatformSettings.getInstance(PlatformSettings.java:3391)
    at     ... 62 common frames omitted

• tomcat9-stdout.YYYY-MM-DD.log

[DATE_TIME] severe [main] org.apache.catalina.core.StandardContext.filterStart start filter exception:
javax.servlet.ServletException: com.thingworx.exceptions.ConfigurationException: java.lang.RuntimeException: Failed to create SecurityManager, Failed to load SecretProvider
at com.thingworx.security.authentication.HAAuthenticationFilter.init(HAAuthenticationFilter.java:49)
at org.apache.catalina.core.ApplicationFilterConfig.initFilter(ApplicationFilterConfig.java:270)
at org.apache.catalina.core.ApplicationFilterConfig.getFilter(ApplicationFilterConfig.java:251)
at org.apache.catalina.core.ApplicationFilterConfig.<init>(ApplicationFilterConfig.java:102)
at org.apache.catalina.core.StandardContext.filterStart(StandardContext.java:4530)
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5176)
...
Caused by: java.lang.RuntimeException: Failed to create SecurityManager, Failed to load SecretProvider
at com.thingworx.security.SecurityManagerBootstrapper.init(SecurityManagerBootstrapper.java:65)
at com.thingworx.system.configuration.PlatformSettings.<init>(PlatformSettings.java:1057)
at com.thingworx.system.configuration.PlatformSettings.getInstance(PlatformSettings.java:1673)
... 45 more
[DATE_TIME] severe [main] org.apache.catalina.core.StandardContext.listenerStop Exception sending context destroyed event to listener instance of class [com.thingworx.system.ThingWorxBootstrapper]
java.lang.NullPointerException
at com.thingworx.system.ThingWorxBootstrapper.contextDestroyed(ThingWorxBootstrapper.java:311)
at org.apache.catalina.core.StandardContext.listenerStop(StandardContext.java:4729)
at org.apache.catalina.core.StandardContext.stopInternal(StandardContext.java:5388)
at org.apache.catalina.util.LifecycleBase.stop(LifecycleBase.java:257)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:187)
...
FAIL - Application at context path [/Thingworx] could not be started