1. 主页
  2. 支持
技术文章 - CS298379

如果指定错误的用户名或密码来在线检索 Windchill PDMLink 许可证，则 Windchill MethodServer 启动失败

已修改: 22-Mar-2024   


注意：本文已使用机器翻译软件翻译，以方便非英语客户阅读。但翻译内容可能包含语法错误或不准确之处。请注意， PTC对本文所含信息的翻译准确性及使用后果不承担任何责任。请在 此处 查看本文的英文原始版本以便参考。有关机器翻译的更多详情，请单击 此处 。
感谢您告诉我们。我们将尽快审阅此译文。

适用于

  • Windchill PDMLink 11.1 to 12.1

说明

  • 由于某些许可证错误，无法启动新安装的 Windchill。
  • 如果指定错误的用户名或密码来在线检索许可证，则 Windchill MethodServer 启动失败
  • 指定正确的用户名和密码以在线检索许可证，但 Windchill MethodServer 无法启动并出现错误：
ERROR [pool-6-thread-1] wt.licenseusage.licensing.LicenseScheduledTask  - License error : Failed to get response from License Server (FNO). See logs for more details 
  • 如果将log4j.logger.wt.licenseusage.licensing=ALL添加到<Windchill>/codebase/WEB-INF/log4jMethodServer.properties中，MethodServer 日志将停止并显示以下内容：
2018-12-19 20:48:12,107 DEBUG [main] wt.licenseusage.licensing.PaidLicenseManager  - Unable to read license file from license path location.
2018-12-19 20:48:12,114 INFO  [main] wt.system.out  - Expecting an absolute path of the library: libFlxCore64.so.2016.08
2018-12-19 20:48:12,165 DEBUG [main] wt.licenseusage.licensing.LicenseController  - Process paid license.
2018-12-19 20:48:12,165 DEBUG [main] wt.licenseusage.licensing.LicenseController  - licenseSettingsCache is available with value : false
2018-12-19 20:48:12,381 DEBUG [main] wt.licenseusage.licensing.PaidLicenseManager  - Inside syncLocalLicenseCacheWithMaster - This will copy master license cache in local license cache. 
2018-12-19 20:48:12,388 DEBUG [main] wt.licenseusage.licensing.PaidLicenseManager  - syncLocalLicenseCacheWithMaster - No features found in trusted storage.
2018-12-19 20:48:12,389 DEBUG [main] wt.licenseusage.licensing.LicenseController  - licenseSettingsCache is available with value : false
2018-12-19 20:48:12,390 DEBUG [main] wt.licenseusage.licensing.PaidLicenseManager  -  Inside acquireAllLicenseFeatures with following input params.
2018-12-19 20:48:12,390 DEBUG [main] wt.licenseusage.licensing.PaidLicenseManager  -  queueCall: false, uiCall: false, licenseSchedulerCall: false
2018-12-19 20:48:12,390 DEBUG [main] wt.licenseusage.licensing.PaidLicenseManager  - Locale = 
2018-12-19 20:48:12,390 DEBUG [main] wt.licenseusage.licensing.PaidLicenseManager  - Inside syncLocalLicenseCacheWithMaster - This will copy master license cache in local license cache. 
2018-12-19 20:48:12,391 DEBUG [main] wt.licenseusage.licensing.PaidLicenseManager  - syncLocalLicenseCacheWithMaster - No features found in trusted storage.
2018-12-19 20:48:12,394 DEBUG [main] wt.licenseusage.licensing.PaidLicenseManager  - Unable to read license file from license path location.
2018-12-19 20:48:12,394 DEBUG [main] wt.licenseusage.licensing.PaidLicenseManager  - Is connected site: true
2018-12-19 20:48:12,394 DEBUG [main] wt.licenseusage.licensing.PaidLicenseManager  - Calling FNO to get Capability Response.
2018-12-19 20:48:12,395 DEBUG [main] wt.licenseusage.licensing.FetchCapabilityResponse  - Inside fetchCapabilityResponseFromFNO with uiCall is: false, licenseSchedulerCall is: false
2018-12-19 20:48:12,589 DEBUG [main] wt.licenseusage.licensing.FetchCapabilityResponse  - FNO URL : https://fnoauth.ptc.com/rest/capResponse
2018-12-19 20:48:12,589 DEBUG [main] wt.licenseusage.licensing.FetchCapabilityResponse  - Locale = 
  • MethodServer 线程转储显示以下堆栈跟踪
"main" #1 prio=5 os_prio=0 tid=0x00007fd28c00f000 nid=0x3dde runnable [0x00007fd2953ea000]
   java.lang.Thread.State: RUNNABLE
    at java.net.SocketInputStream.socketRead0(Native Method)
    at java.net.SocketInputStream.socketRead(SocketInputStream.java:116)
    at java.net.SocketInputStream.read(SocketInputStream.java:171)
    at java.net.SocketInputStream.read(SocketInputStream
这是文章 298379 的 PDF 版本，可能已过期。最新版本 CS298379