技术文章 - CS281176
迁移到新的数据库服务器后,ThingWorx 应用程序日志中重复出现错误“数据存储未知错误:[访问模型提供程序时发生错误。]]”
已修改: 19-Mar-2025
适用于
- ThingWorx Platform 8.0 to 9.5
- Windchill Navigate (formerly ThingWorx Navigate) 9.5
说明
[L: ERROR] [O: EctpmMssqlDataExceptionTranslator] [I: ] [U: Administrator] [S: ] [T: pool-8-thread-1] [message: [1.018] Data store unknown error: [Error occurred while accessing the data provider.] [L: ERROR] [O: EcqlcLogger] [I: ] [U: ] [S: ] [P: ] [T: pool-14-thread-1] Unable to process capability response because Response is out of order with previous responses.[L: ERROR] [O: EcqlcLogger] [I: ] [U: ] [S: ] [P: ] [T: pool-14-thread-1] Caught exception while moving capability response file license_capability_response.bin to ignored_license_capability_response.bin [L: ERROR] [O: ctsslLicenseFeatureSummary] [I: ] [U: Administrator] [S: ] [T: pool-8-thread-1] Error in writing to Data Table for Feature : twx_composer, Product: THINGWORX_FOUNDATION Error : Unable to store license usage data in data table due to error:Unable to fetch license usage data from data table due to error:com.thingworx.common.exceptions.DataAccessException: [1.018] Data store unknown error: [Error occurred while accessing the data provider.]"- 当指向不同的数据库服务器时,ThingworxStorage\logs\ApplicationLog.log中会不断出现以下错误:
Data store unknown error: [Error occurred while accessing the model provider.]]" - ThingworxStorage\logs\ErrorLog.log中也出现以下错误
com.microsoft.sqlserver.jdbc.SQLServerException: Database access prohibited because System Ownership has been lost - 数据库初始化后,在ThingworxStorage\logs\ApplicationLog.log中立即出现以下错误:
[L: ERROR] [O: EctpmMssqlDataExceptionTranslator] [I: ] [U: Administrator] [S: ] [T: pool-8-thread-1] [message: [1.018] Data store unknown error: [Error occurred while accessing the data provider.] [L: ERROR] [O: EcqlcLogger] [I: ] [U: ] [S: ] [P: ] [T: pool-14-thread-1] Unable to process capability response because Response is out of order with previous responses.[L: ERROR] [O: EcqlcLogger] [I: ] [U: ] [S: ] [P: ] [T: pool-14-thread-1] Caught exception while moving capability response file license_capability_response.bin to ignored_license_capability_response.bin [L: ERROR] [O: ctsslLicenseFeatureSummary] [I: ] [U: Administrator] [S: ] [T: pool-8-thread-1] Error in writing to Data Table for Feature : twx_composer, Product: THINGWORX_FOUNDATION Error : Unable to store license usage data in data table due to error:Unable to fetch license usage data from data table due to error:com.thingworx.common.exceptions.DataAccessException: [1.018] Data store unknown error: [Error occurred while accessing the data provider.]"
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