技术文章 - CS281176

迁移到新的数据库服务器后,ThingWorx 应用程序日志中重复出现错误“数据存储未知错误:[访问模型提供程序时发生错误。]]”

已修改: 19-Mar-2025   


注意:本文已使用机器翻译软件翻译,以方便非英语客户阅读。但翻译内容可能包含语法错误或不准确之处。请注意, PTC对本文所含信息的翻译准确性及使用后果不承担任何责任。请在 此处 查看本文的英文原始版本以便参考。有关机器翻译的更多详情,请单击 此处
感谢您告诉我们。我们将尽快审阅此译文。

适用于

  • ThingWorx Platform 8.0 to 9.5
  • Windchill Navigate (formerly ThingWorx Navigate) 9.5

说明

 [L: ERROR] [O: EctpmMssqlDataExceptionTranslator] [I: ] [U: Administrator] [S: ] [T: pool-8-thread-1] [message: [1.018] Data store unknown error: [Error occurred while accessing the data provider.] [L: ERROR] [O: EcqlcLogger] [I: ] [U: ] [S: ] [P: ] [T: pool-14-thread-1] Unable to process capability response because Response is out of order with previous responses.[L: ERROR] [O: EcqlcLogger] [I: ] [U: ] [S: ] [P: ] [T: pool-14-thread-1] Caught exception while moving capability response file license_capability_response.bin to ignored_license_capability_response.bin [L: ERROR] [O: ctsslLicenseFeatureSummary] [I: ] [U: Administrator] [S: ] [T: pool-8-thread-1] Error in writing to Data Table for Feature : twx_composer, Product: THINGWORX_FOUNDATION Error : Unable to store license usage data in data table due to error:Unable to fetch license usage data from data table due to error:com.thingworx.common.exceptions.DataAccessException: [1.018] Data store unknown error: [Error occurred while accessing the data provider.]"
  • 当指向不同的数据库服务器时,ThingworxStorage\logs\ApplicationLog.log中会不断出现以下错误
     Data store unknown error: [Error occurred while accessing the model provider.]]"
  • ThingworxStorage\logs\ErrorLog.log中也出现以下错误
     com.microsoft.sqlserver.jdbc.SQLServerException: Database access prohibited because System Ownership has been lost
  • 数据库初始化后,在ThingworxStorage\logs\ApplicationLog.log中立即出现以下错误:
     [L: ERROR] [O: EctpmMssqlDataExceptionTranslator] [I: ] [U: Administrator] [S: ] [T: pool-8-thread-1] [message: [1.018] Data store unknown error: [Error occurred while accessing the data provider.] [L: ERROR] [O: EcqlcLogger] [I: ] [U: ] [S: ] [P: ] [T: pool-14-thread-1] Unable to process capability response because Response is out of order with previous responses.[L: ERROR] [O: EcqlcLogger] [I: ] [U: ] [S: ] [P: ] [T: pool-14-thread-1] Caught exception while moving capability response file license_capability_response.bin to ignored_license_capability_response.bin [L: ERROR] [O: ctsslLicenseFeatureSummary] [I: ] [U: Administrator] [S: ] [T: pool-8-thread-1] Error in writing to Data Table for Feature : twx_composer, Product: THINGWORX_FOUNDATION Error : Unable to store license usage data in data table due to error:Unable to fetch license usage data from data table due to error:com.thingworx.common.exceptions.DataAccessException: [1.018] Data store unknown error: [Error occurred while accessing the data provider.]"
这是文章 281176 的 PDF 版本,可能已过期。最新版本 CS281176