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技术文章 - CS279886

错误：“许可证文件丢失。预期路径：C:\ThingworxPlatform\license.bin”在 ThingWorx Platform 日志中出现

已修改: 21-Feb-2025   


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适用于

  • ThingWorx Platform 8.2 to 9.6

说明

  • 在文件夹ThingWorxPlatform中安装许可证文件并将其重命名为license_capability_response.bin后， ApplicationLog 文件中出现以下错误：
    • License file missing. It's expected at path: C:\ThingworxPlatform\license.bin
Unable to process capability response because Response does not match system hostid .
  • ThingWorx 忽略许可证文件，并在ErrorLog文件中出现以下错误：
    • [L: ERROR] [O: c.t.s.s.l.LicensingStateMachine] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Unable to retrieve license from FNO server.  Invalid hostname: fnoauth.ptc.com
[L: ERROR] [O: c.t.s.s.l.LicenseFetcher] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Unable to process capability response because Response does not match system hostid
[L: INFO] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Unable to read trial license file. Attempting to load as Paid license
  • ThingWorx 在某些情况下会报告以下错误：
    • [L: ERROR] [O: c.t.s.s.l.LicensingStateMachine] [I: ] [U: ] [S: ] [P: ] [T: pool-9-thread-1] Unable to retrieve license from FNO server because No buffer space available (maximum connections reached?): connect
[L: INFO] [O: c.t.s.s.l.LicensingStateMachine] [I: ] [U: ] [S: ] [P: ] [T: pool-9-thread-1] Found previously loaded features in trusted storage
[L: INFO] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: ] [S: ] [P: ] [T: pool-9-thread-1] Unable to read trial license file. Attempting to load as Paid license
[L: INFO] [O: c.t.s.s.l.LicenseFeatureSummary] [I: ] [U: ] [S: ] [P: ] [T: pool-9-thread-1] Executor service shut down
  • 许可证文件重命名为ignore_license_capability_response.bin
这是文章 279886 的 PDF 版本，可能已过期。最新版本 CS279886