技术文章 - CS271012
由于应用程序密钥不正确，无法在 ThingWorx 中创建 ThingWorx Analytics 事物
已修改: 07-Feb-2024
适用于
- ThingWorx Analytics 8.1 to 9.5
说明
- 安装后不会创建预期的微服务事物，例如 <prefix>-AnalyticsServer-DataThing
- 无法访问 ThingWorx Analytics 服务器
- 无法重新启动 ThingWorx Analytics 服务器
- 无法通过 ThingWorx Analytics Builder 上传数据
- 根据场景和版本的不同，可能会出现不同的错误，如下：
- ThingWorx Analytics Builder 中出现以下错误
An Analytics Server is not configured. Navigate to the Settings page and configure a ThingWorx Analytics Server adapter
- twas-twx-adapter.log文件报告
com.thingworx.analytics.css.platform.http.BadResponseException: HTTP [401] : at com.thingworx.analytics.css.platform.http.RestService.httpSubmitAsJson(RestService.java:133) at com.thingworx.analytics.css.platform.http.RestService.httpGetAsJson(RestService.java:36) at com.thingworx.analytics.css.platform.services.ThingService.getThing(ThingService.java:100) at com.thingworx.analytics.edge.application.AnalyticsGateway.safeGetThing(AnalyticsGateway.java:153) at com.thingworx.analytics.edge.application.AnalyticsGateway.safeCreateThing(AnalyticsGateway.java:135) at com.thingworx.analytics.edge.application.AnalyticsGateway.registerToFoundation(AnalyticsGateway.java:111) at com.thingworx.analytics.edge.application.AnalyticsEdgeVerticle.start(AnalyticsEdgeVerticle.java:96)
- twas-twx-adapter.log中可能存在其他错误
Error registering and binding to the platform HTTP [404] : Thing Template [PredictionMicroserver] does not exist
ERROR c.t.c.c.e.ClientCommunicationEndpoint - Refilling connections on [endpoint 0, uri: ws://XXXX/Thingworx/WS] failed : Connection authentication/registration FAILED [code: STATUS_UNAUTHORIZED, reason: Error [context: authenticating connection][cause: Application key 'TW.AnalysisServices.ApplicationUserKey' expired!]]
- Tomcat访问日志报告
"GET /Thingworx/Things/<AnalyticsServer Thing Name> HTTP/1.1" 401 –
- 可能的相关错误：
com.thingworx.analytics.ccc.platform.http.BadResponseException: HTTP [401] Unauthorized: Not authorized for Read
com.thingworx.analytics.ccc.platform.http.BadResponseException: HTTP [401] Unauthorized: Not authorized for Create
c.t.a.e.a.AnalyticsEdgeVerticle - Failed during startup
com.thingworx.analytics.ccc.platform.http.BadResponseException: HTTP [404] : Entity Not Found : [EntityServices]
at com.thingworx.analytics.ccc.platform.http.RestService.httpSubmitAsJson(RestService.java:133)
at com.thingworx.analytics.ccc.platform.http.RestService.httpPostAsJson(RestService.java:50)
at com.thingworx.analytics.ccc.platform.services.ThingService.createThing(ThingService.java:63)
at com.thingworx.analytics.edge.application.AnalyticsGateway.safeCreateThing(AnalyticsGateway.java:117)
at com.thingworx.analytics.edge.application.AnalyticsGateway.registerToFoundation(AnalyticsGateway.java:83)
at com.thingworx.analytics.edge.application.AnalyticsEdgeVerticle.start(AnalyticsEdgeVerticle.java:87)
at io.vertx.core.impl.DeploymentManager.lambda$doDeploy$10(DeploymentManager.java:481)
at io.vertx.core.impl.ContextImpl.lambda$wrapTask$2(ContextImpl.java:344)- 上传数据集期间收到错误
Creating copy of Data File... Creating copy of Configuration File... Submitting Create Dataset request... Dataset Create Job with jobId: 1f622740-562b-4ad7-9b55-54733c9c31c6 in progress... Dataset Create Job with jobId: 1f622740-562b-4ad7-9b55-54733c9c31c6 failed with error: java.io.IOException: Unable to initialize FileRepository [AnalyticsUploadStorage] Unable to initialize FileRepository [AnalyticsUploadStorage] HTTP [401] : For issues, contact Technical Support and provide the following log tag: b596067f-8ea3-47a9-a975-dac08cb523b4
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