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技术文章 - CS235106

支持 Windchill PDMLink 升级过程中的域名更改

已修改: 05-Feb-2024   


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适用于

  • Windchill PDMLink 9.0 to 13.0

说明

  • 支持升级过程中域名变更
  • 升级过程中可以更改域名吗
  • 如果 Windchill URL 在源服务器和目标服务器上具有不同的域名，是否可以升级
例如：
例1：
  • 源服务器上的 Windchill URL：source.ptc.com
  • 目标服务器上的 Windchill URL：target.google.com

例2：
  • 源服务器上的 Windchill URL：source.ptc.com
  • 目标服务器上的 Windchill URL：target.xxx.ptc.com
  • 进行跨域升级时 UpgradeManager 失败并出现以下错误：
"(wt.services.servicesResource/21) wt.services.ManagerException: Unable to start manager: "wt.index.IndexPolicyManager" with implementation class: "wt.index.StandardIndexPolicyManager""
"Cannot process participant XXXX because a related disconnected participant wt.org.WTOrganization:XXX exists in the database"

  • UpgradeManager 失败并出现错误(wt.session.sessionResource/2) wt.org.UserNotFoundException：找不到用户：未知的 Web 名称：“wcadmin” 在更新容器模板阶段
  • UpgradeManagerlog 报告以下错误：
ERROR [main] com.ptc.windchill.upgrade.statemachine.state.PhaseEventUpgradeState - Upgrade execution failed with the exception:
wt.util.WTException: wt.util.WTException: 
ERROR: You must login as a user from the Administrator group.
Please verify the user name of the Administrator and the password.
You will have to "Exit" and start at the very beginning before you try again.
Nested exception is: (wt.session.sessionResource/2) wt.org.UserNotFoundException: User not found: unknown web name: "wcadmin".
Nested exception is: wt.util.WTException: 
ERROR: You must login as a user from the Administrator group.
 Please verify the user name of the Administrator and the password.
You will have to "Exit" and start at the very beginning before you try again.
Nested exception is: (wt.session.sessionResource/2) wt.org.UserNotFoundException: User not found: unknown web name: "wcadmin".
at wt.method.RemoteMethodServer.invoke(RemoteMethodServer.java:791)
at wt.services.ServiceFactory$ClientInvocationHandler.invoke(ServiceFactory.java:349)
at wt.services.ServiceFactory$DynamicInvocationHandler.invoke(ServiceFactory.java:300)
at com.sun.proxy.$Proxy12.setAdministrator(Unknown Source)

  • MethodServer 报告以下错误：
ERROR [main] wt.audit.StandardAuditService  - Project Audit Service: failed to set Administrator (ok if installation)
ERROR [main] wt.lifecycle  - LifeCycle Service: failed to set Administrator (ok if installation)
ERROR [main] wt.access.agreement.StandardAgreementService  - Agreement Service: failed to set Administrator (ok if installation)
ERROR [main] wt.wrmf  - wrmf.delivery.ShippingService: failed to set Administrator (ok if installation)
ERROR [main] wt.workflow.forum.StandardForumService  - StandardForumService : failed to set Administrator (ok if installation)
ERROR [main] com.ptc.windchill.counterpart.StandardCounterPartService  - Failed to set Administrator (ok if installation)
ERROR [main] com.ptc.netmarkets.folder.StandardNmFolderService  - Folder Service: failed to set Administrator (ok if installation)
(wt.session.sessionResource/2) wt.org.UserNotFoundException: User not found: unknown web name: "wcadmin".
at wt.session.StandardSessionManager.getAuthenticatedUser(StandardSessionManager.java:468)
at wt.session.StandardSessionManager.realUserIsAdministrator(StandardSessionManager.java:486)
at wt.session.StandardSessionManager.setAdministrator(StandardSessionManager.java:276)
at sun.reflect.GeneratedMethodAccessor24.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at wt.method.MethodResultWriter.writeExternal(MethodResultWriter.java:165)
at wt.method.MethodResult.writeExternal(MethodResult.java:226)

  • 升级时是否支持更改组织互联网域名
这是文章 235106 的 PDF 版本，可能已过期。最新版本 CS235106